Jamie Annese
Jamie Annese at Ferman BMW

Jamie Annese | Page 76

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

Contact Me
4.8
888 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

22 yrs

4.8

888 Reviews

Write a Review

888 Reviews of Jamie Annese

February 04, 2019

Dealership Rating
Employee Rating

M240i Have bought 3 cars from this dealership. Our salesman retired after 2 cars. This time Robert Chodorowski was our salesman. He is very professional More

by Carole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Chodorowski

Feb 06, 2019

Ferman BMW responded

Thank you for your review!

January 31, 2019

Dealership Rating
Employee Rating

tire repair Service was professional,polite and efficient. I had a nail in right front tire, Could not fix the tire but provided options which I will pursue. I More

by POPPYCOP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk

Feb 01, 2019

Ferman BMW responded

Thank you for your review!!

January 30, 2019

Dealership Rating
Employee Rating

Best experience in a long time Service all around was great. From the moment I entered the dealer a to the second I left everyone was so helpful and everyone had a smile!! More

by rommel227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 29, 2019

Dealership Rating
Employee Rating

Jamie was organized and fantastic as always. Jamie always gets my car done as fast as she can, great service and fixed right the first time. Keep it up! Can't wait for my next excellent experienc More

by Johnboylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2019

Ferman BMW responded

Thank you for your review!

January 28, 2019

Dealership Rating
Employee Rating

Awesome! Very helpful, attentive, timely. Treated with a friendly tone and given time and attention to whatever needs or concerns are presented. Always ready More

by CHRIS.M.MAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Stickle

Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 28, 2019

Dealership Rating
Employee Rating

Excellent service I had my BMW in for service just for regular check up the service department is very neat and clean Jamie my service advisor was very polite and took More

by MPEZZINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 28, 2019

Dealership Rating
Employee Rating

Courteous service Dept I had a leak in my rear tire. It was fully checked by Cesar. He said it was a temperature change that caused my dashboard to say there was a leak. He More

by joannedomingo2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso

Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 28, 2019

Dealership Rating
Employee Rating

Love Ferman BMW Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog More

by tereso42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk , Jimmy Whaley

Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 26, 2019

Dealership Rating
Employee Rating

Great experience Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promp More

by S gallaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Bennis, Matt Cerro

Jan 28, 2019

Ferman BMW responded

Thank you for your review!

January 25, 2019

Dealership Rating
Employee Rating

Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com More

by Lost Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Hawk

Jan 30, 2019

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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