Jamie Annese | Page 77

when out of warrenty ....pricing is too high I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumpe I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumper cover! More

by DANKOEHN Verified Customer Verified Customer

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Steve Venden & entire team at Ferman is the BEST!!! Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. H Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. He pays attention to every little detail and stage of process from showing the car to walking you through finance, warranty, service, etc. I love the entire team here! The service department (Jamie, Jami, is also the best in the industry, making sure your you have superior service in as short of time as possible and are committed to making sure your car is at it’s top condition, without recommending unnecessary services or parts. I will continue to go back! More

by mlp6498 Verified Customer Verified Customer

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They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More

by PATTONCJ Verified Customer Verified Customer

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Battery check customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great service. More

by YANKEESRULE718 Verified Customer Verified Customer

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Great service! My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is f My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is fully equipped with goodies and coffee. Just a really nice relaxing time makes waiting a piece of cake . More

by hellobeautifulsalon Verified Customer Verified Customer

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Excellent service Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their BMW. More

by d.ryan1114 Verified Customer Verified Customer

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Amazing experience! Always committed to excellence! César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my wa César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my warranty expired! More

by mlp6498 Verified Customer Verified Customer

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Very satisfied Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associa Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associate I was in contact with More

by mk Verified Customer Verified Customer

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BMW service Highly professional service experience! From the moment I rolled into the service area I felt confident that I was involved in a premier first class s Highly professional service experience! From the moment I rolled into the service area I felt confident that I was involved in a premier first class service arena. From the coffee, to the pasties, to Jamie, to the guy who picked me up after my car was done. They all were coordinated and orchestrated! Bravo BMW! More

by DP Verified Customer Verified Customer

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Wonderful customer service I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. More

by MAYRA L G Verified Customer Verified Customer

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