Jamie Annese | Page 75

Great experience Excellent experience w sale rep as well as manager of finance! Joe Cleaver is such great asset to your company! This is our fourth purchase at this Excellent experience w sale rep as well as manager of finance! Joe Cleaver is such great asset to your company! This is our fourth purchase at this dealer!! We are delighted! More

by parascandolo.v Verified Customer Verified Customer

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Service Experience Jamie has been handling our service and does a great job. She always communicates and gives us updates throughout the process. She is the best! Jamie has been handling our service and does a great job. She always communicates and gives us updates throughout the process. She is the best! More

by rtaylor17 Verified Customer Verified Customer

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Incomplete While initially the service was completed with the reprogram and service light issue resolved, it quickly came back. I called with no response. The li While initially the service was completed with the reprogram and service light issue resolved, it quickly came back. I called with no response. The light has since went off again, however I am not confident the issue was resolved and I still have not received a call back. More

by Mike.harryman Verified Customer Verified Customer

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Annual service The service call was done well (annual checkup). Only issue I had so was the same issue as last year - some kind of software update is required but The service call was done well (annual checkup). Only issue I had so was the same issue as last year - some kind of software update is required but would require to leave my car overnight. I wish I was offered a loaner so I could get the update completed. More

by ALLENTOWSLEY Verified Customer Verified Customer

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was taken well care of, great team. Many thanks to Dan , Matt , Paul, and Marc . ( and all who serviced my vehicle ) would and will recommend Ferman BMW and MINI To others. The team wo Many thanks to Dan , Matt , Paul, and Marc . ( and all who serviced my vehicle ) would and will recommend Ferman BMW and MINI To others. The team worked hard to get things done, and I sincerely appreciated that more than you know. More

by fjmtyroli Verified Customer Verified Customer

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Excellent service! I have never been disappointed with the service I have received at Ferman BMW. Prompt, polite, professional, knowledgeable, and clear in their explana I have never been disappointed with the service I have received at Ferman BMW. Prompt, polite, professional, knowledgeable, and clear in their explanations of what needs to be done, the service team at Ferman is outstanding. I wouldn't take my car anyplace else. Janice More

by janrace24 Verified Customer Verified Customer

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Quick Received immediate attention upon arrival, was able to schedule service appointment easily and work was completed as promised in a timely manner. Even Received immediate attention upon arrival, was able to schedule service appointment easily and work was completed as promised in a timely manner. Even allowed a loaner car so I wasn’t tied to the waiting room for hours More

by pksomerville Verified Customer Verified Customer

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Superior service Ferman BMW provides superior service across the board. From initial check in to final check out, everyone is on their game. They are always friendly a Ferman BMW provides superior service across the board. From initial check in to final check out, everyone is on their game. They are always friendly and courteous and professional in every respect. It is a pleasure to bring our two BMWs in to this dealership. More

by BLPIII Verified Customer Verified Customer

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Purchase new BMW My experience at Ferman has always been exceptional! Sales working with Steven Venden and Service working with Jamie Annese always exceed my expectati My experience at Ferman has always been exceptional! Sales working with Steven Venden and Service working with Jamie Annese always exceed my expectations, every time! More

by DGASCA01 Verified Customer Verified Customer

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2012 X5 I would recommend to go see Jamie in the service department for all your services. Very transparent very informative and very nice to deal with. I would recommend to go see Jamie in the service department for all your services. Very transparent very informative and very nice to deal with. More

by madeinsicely2003 Verified Customer Verified Customer

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