Jamie Gallia
Service Advisor
All American Chrysler Jeep Dodge Ram of Odessa
2510 East 8th Street
Odessa, TX 79761
Dealership Experience
2 yrs, 6 mos
8 Reviews
Write a Review8 Reviews of Jamie Gallia
April 17, 2024
They said 2-3 weeks it took 5 weeks for them to diagnose it and 7 weeks to “FIX” it, When they called and told me it was ready I paid and got the key and when I got off I went pick it up. Check engine light it and 7 weeks to “FIX” it, When they called and told me it was ready I paid and got the key and when I got off I went pick it up. Check engine light was still on that was Saturday. I brought it back Monday morning and the 3 codes that they pulled up was 3 of the same codes it had when I brought it to them 7 weeks earlier. So apparently they don’t test drive or test anything when they do a repair . I mean the check engine light was still on when I got in it so that speaks to the quality of there service department. Apparently what everyone around here said is true about this dealership. After this I’ll be sure to take my truck to Andrews like all the hotshot drivers said I should have done. But beings I already paid for the repair that wasn’t completed there going to fix my truck correctly. And when they call me to go pick it up this time it better be FIXED. Or I’ll go in there and act a fool!!!! I’ll go to the GM! I have never had an experience like this at any of my local dealerships. I understand this is a big city. But really the truck still had the check engine light on and still had the same codes xxx! I’m not impressed!! The staff is nice and courteous that’s the best I can say that they have going for them. More
April 15, 2024
Jose was very helpful! Its always a friendly service center! Thank yall for your help! Its always a friendly service center! Thank yall for your help! More
Other Employees Tagged: Jose Tejada, Jason Etherton, Myra Vega, Walker Hook, Jonathan Lemons, Marijayne Vidales
April 14, 2024
If I could give a zero star review I would. Not only was the service the worst I’ve ever had at any dealership but everyone in the service was very rude and unprofessional I will not be returni Not only was the service the worst I’ve ever had at any dealership but everyone in the service was very rude and unprofessional I will not be returning. They couldn’t even find out what was wrong with the truck. I’d recommend swell of Andrews for any further repairs More
Other Employees Tagged: Jason Mandell, Jose Tejada, Jason Etherton, Rocio Rizzo, Myra Vega, James Taylor, Walker Hook, Jonathan Lemons, Marijayne Vidales
April 14, 2024
He’s nice and courteous and very polite, remembers their customers by name. When people take the time to remember you it’s always a nice touch. customers by name. When people take the time to remember you it’s always a nice touch. More
Other Employees Tagged: Jason Mandell, Jose Tejada, Cynthia Alvarado, Jason Etherton, James Taylor, Rocio Bejarano, Walker Hook, Jonathan Lemons
April 09, 2024
Terrible dealership I would never recommend using for service. Made an appointment two weeks before taking my Jeep in for two recalls they said they would get it done while I was on vacation for two week service. Made an appointment two weeks before taking my Jeep in for two recalls they said they would get it done while I was on vacation for two weeks. A month after getting back from vacation they still hadn’t looked at it. I finally reached the end of my patience and went and took it back not repaired will not step foot there again for sales or service. More
April 01, 2024
They are very helpful I went in for an oil change and a tire rotation and got out in a timely manner. For having these two things done. tire rotation and got out in a timely manner. For having these two things done. More
Other Employees Tagged: Jose Tejada, Jason Etherton, Walker Hook, Jonathan Lemons