Jamie Gawellek | Page 2

Everyone was super helpful and transparent throughout the process. I had to have the brakes serviced and it was no hassle at all. process. I had to have the brakes serviced and it was no hassle at all. More

by taragullatt Verified Customer Verified Customer

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Rodrigo was very cordial and professional. He was readily available to answer my phone calls and patiently helped my son and I with our vehicle purchase. I highly recommend Mr. Rodrigo Rojas He was readily available to answer my phone calls and patiently helped my son and I with our vehicle purchase. I highly recommend Mr. Rodrigo Rojas & Mr. Kevin Carraway for their excellent customer service. More

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Lester was amazing to work with. Never did he pressure us into anything we didn't need or want. Then, Jamie was an absolute peach to deal money with. I will highly recommend this dea Never did he pressure us into anything we didn't need or want. Then, Jamie was an absolute peach to deal money with. I will highly recommend this dealership to all my friends and family. More

by MARK.HAMMON Verified Customer Verified Customer

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This was the second time I have purchased a Camry at Toyota of Lancaster. Both experiences were positive. The thing I most appreciated was being treated with respect. By the way, I LOVE my new car! Toyota of Lancaster. Both experiences were positive. The thing I most appreciated was being treated with respect. By the way, I LOVE my new car! More

by popeye.durfwad Verified Customer Verified Customer

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Dealers are very approachable and kind. They really gave choices in which you cannot say no They really gave choices in which you cannot say no More

by jccorres25 Verified Customer Verified Customer

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Very respectful, caring, and honest. At no point I felt rushed to make a decision. Overall, a great experience. At no point I felt rushed to make a decision. Overall, a great experience. More

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Excellent customer service was very nice and respectful I couldn’t have been more pleased couldn’t have been more pleased More

by juwanmason35 Verified Customer Verified Customer

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Andrew Gonzalez was informative and very helpful when we purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us ba purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us back the following day. He said that he sent our message to the paint specialist, who will be in the following day. To date, we haven't heard from Andrew, or the paint specialist, or the status of our FOB key. My husband then reached out to Customer Service and was referred to Melissa. He spoke with Melissa on 1/29 regarding the scratch and she said she will call him back. To date, we haven't heard from her either. We are really happy with our new vehicle and our experience in purchasing the vehicle was great. However, we are very disappointed with the treatment we are receiving from the people we have communicated with. We were really hoping to keep the "good feelings" towards Andrew and Toyota of Lancaster after our purchase, but we feel as though once our check was cashed, customer service is no longer a priority. We hope this is not the case and your company will honor your customers with priority so we can, once again, feel good about choosing your company, over other dealerships, for purchasing our vehicle. Thank you. More

by hulagirl777 Verified Customer Verified Customer

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Fernando Leon was great. Very helpful! Great job. I love my new car!! Love it Very helpful! Great job. I love my new car!! Love it More

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Jamie is amazing, very energetic and caring for all her customers. Very lovely to work with. customers. Very lovely to work with. More

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