Jamie Groth | Page 25

Treated very well Customer service was outstanding and all my questions were answered during the process. I felt like I was given the best deal I could get and the staf Customer service was outstanding and all my questions were answered during the process. I felt like I was given the best deal I could get and the staff made sure I was happy with it. More

by MARCO.DELOYA24 Verified Customer Verified Customer

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Wonderful experience Went to Luther Kia in Inver Grove looking to buy either a Sportage or Soul. Scott Holerud spent two hours explaining the differences and really liste Went to Luther Kia in Inver Grove looking to buy either a Sportage or Soul. Scott Holerud spent two hours explaining the differences and really listened to my needs and never pressured me to buy. I left the dealership with all the information I needed. I returned a few days later to test drive vehicles and get estimates for pricing between the two vehicles. I ended up buying Sportage and am very happy with it. More

by cmalbert55 Verified Customer Verified Customer

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Clear and Professional Service On August 11th, 2018, I had the pleasure to purchase a used 2010 Honda CR-V at the Luther Nissan Kia dealership in Inver Grove Heights, Minnesota. I i On August 11th, 2018, I had the pleasure to purchase a used 2010 Honda CR-V at the Luther Nissan Kia dealership in Inver Grove Heights, Minnesota. I initiated contact by emailing to schedule a test drive. Igor Tenenbaum contacted me as soon as the dealership opened, asked precise questions, scheduled my test drive, and had the vehicle designated as reserved for me. His service met my expectations with no complaints. When I arrived at the dealership, I entered the sales door and was not immediately greeted as a salesman appeared to be looking out the window over the lot. After I spoke up, he immediately greeted me and found an available salesman to help me. Joe Ray was the salesman that found the car, joined me on the test drive, answered all of my questions, and helped me rationalize the purchase after an in-depth conversation. He is very knowledgeable and helpful. After I decided to purchase the car, he mentioned that he had forgotten to tell me about the pulse technology installed in all vehicles there. While it is a good safety device, I believe the addition should be built into the price or installed free. I was not pleased to see the addition of a $299 fee to the purchase price that I had agreed to. All fees that aren't additional options (e.g. warranties, accessories) and can't be changed should be discussed before I sign an agreement to purchase. Jamie Groth handled the finance portion of my purchase. She was patient, answered questions in detail, and presented me with many flexible options. Besides being frustrated with an aforementioned $299 fee after agreeing to purchase, my experience was pleasant and I would purchase another vehicle at Luther Nissan Kia. More

by bricktrekker Verified Customer Verified Customer

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great service, excellent staff. Very enlightening experience Great Services and great attention to my knees professionalism and quality of service is what will make me recommend this dealership to family and fri Great Services and great attention to my knees professionalism and quality of service is what will make me recommend this dealership to family and friends. More

by JRREEVES9458 Verified Customer Verified Customer

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Friendly service, best buying experience I came in knowing which vehicle I wanted and what I wanted for my trade in. The sales staff gave me their VIP internet pricing on the vehicle before I came in knowing which vehicle I wanted and what I wanted for my trade in. The sales staff gave me their VIP internet pricing on the vehicle before I scheduled a time to go see it, which got me in the door and incentive to go test drive the vehicle. They had the vehicle pulled and ready for test driving before I arrived. They were friendly, listened to me, and met or exceeded my expectations. Easy people to work with and even the finance person (Jamie) made things quick and easy. I didn't have to spend all day at the dealership. Drove home in my new vehicle, one stop shopping. Best buying experience ever. More

by terrio Verified Customer Verified Customer

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Friendliest Staff Everyone at Luther was warm and friendly. The sales force is very knowledgeable in their vehicles. Matt was able to answer all of our questions and co Everyone at Luther was warm and friendly. The sales force is very knowledgeable in their vehicles. Matt was able to answer all of our questions and concerns. You’ve made the purchasing of our new Pathfinder easy and pain free. More

by KAlbrecht Verified Customer Verified Customer

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Sales person, made me feel important and appreciated Great sales person. Definitely would recommend him to others. He took his time did not rush me and answered all questions I had. I love my new car Great sales person. Definitely would recommend him to others. He took his time did not rush me and answered all questions I had. I love my new car More

by FREYWIT02 Verified Customer Verified Customer

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Adam in Service is the best service guy I have known in my l Adam Busto is the best service person I’ve ever known in my lifetime of 75 years. I’ve dealt with a lot of service people. He is personally very comm Adam Busto is the best service person I’ve ever known in my lifetime of 75 years. I’ve dealt with a lot of service people. He is personally very committed to helping a person have a great running car and to safety which to me is bottom line of importance. Adam is always available to talk about your problems and make you feel as though you have nothing to worry about. He will take care of the needs of the car and will make sure it is running safely. I know I can always call Adam in any kind of emergency and he will respond. More

by CAY.SHEAH Verified Customer Verified Customer

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Surprised Marcus was extra helpful and very friendly. I wasn't looking to buy. I was trying to see if I had a chance to. He knows his job and Jamie knows how to Marcus was extra helpful and very friendly. I wasn't looking to buy. I was trying to see if I had a chance to. He knows his job and Jamie knows how to put together an excellent finance plan that's for the Best. More

by ericclay51 Verified Customer Verified Customer

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Another vehicle purchase Hands down best dealership in town! Great staff all the way to the top with Neil the GM to the service center, Mike/Colin/and Megan and very honest an Hands down best dealership in town! Great staff all the way to the top with Neil the GM to the service center, Mike/Colin/and Megan and very honest and trustworthy. I always said even if I ever bought a different brand they would still service it. And if your in for a new purchase make sure to ask for Big John or the sales manager Craig all very great people and will take care of you! And make sure you see Jaime for financing she's great and fights for the best deal for you! And whenever you call Mary the receptionist is always the best and so kind. These are the people you want to work with and build a everlasting relationship with. Between my family we have done business with luther Nissan for 18 years! More

by EP2018TITANPLATINUM Verified Customer Verified Customer

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