Jamie Kissinger | Page 24

oil change tire rotation With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt req With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt require appointment. Waiting room clean and comfortable. Complimentary coffee soft drinks and donuts available. TV and wi-fi networks. More

by howardks57 Verified Customer Verified Customer

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Great service. Nice people. Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram deal Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram dealership from now on! Thanks, Jamie! More

by mg17gts Verified Customer Verified Customer

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Excellent service center! Fast, professional service .. had 3 tires replaced & courtesy wash. Jaimie was professional, efficient and had my Jeep completed in a timely manner. Fast, professional service .. had 3 tires replaced & courtesy wash. Jaimie was professional, efficient and had my Jeep completed in a timely manner. Matt provided an owners manual (missing from used vehicle) and ensured I didn’t have any further questions. Customer waiting area is well furnished and comfortable. More

by rfaraher Verified Customer Verified Customer

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Fantastic Great customer service took the time to address my needs would recommend them in a heartbeat thank you Mike and Jamie Thanks again Mike Dubray Great customer service took the time to address my needs would recommend them in a heartbeat thank you Mike and Jamie Thanks again Mike Dubray More

by mikedub Verified Customer Verified Customer

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Replaced warranty part Replaced a warranty part on my Dodge promptly and without question. Awesome service, clean waiting room with snacks. Service representative was ver Replaced a warranty part on my Dodge promptly and without question. Awesome service, clean waiting room with snacks. Service representative was very helpful. Highly recommend. More

by Chroode Verified Customer Verified Customer

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Great Service My service advisor was great communicating the details of service and recalls on both of my vehicles. Thank you for all your help to everyone at the d My service advisor was great communicating the details of service and recalls on both of my vehicles. Thank you for all your help to everyone at the dealership. More

by MAL6977 Verified Customer Verified Customer

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Problem Resolved Steve and Jamie are the go to guys in the Service Department. If there is an issue they are the ones who can resolve it. Thank you Steve for solving Steve and Jamie are the go to guys in the Service Department. If there is an issue they are the ones who can resolve it. Thank you Steve for solving the problem! More

by bchaisson Verified Customer Verified Customer

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Rude Service I arrived for my appointment a few minutes late the service rep was rude saying I was late and that he didn’t think they could help me. I replied sayi I arrived for my appointment a few minutes late the service rep was rude saying I was late and that he didn’t think they could help me. I replied saying I was less than ten minutes late. I confirmed they were doing an oil change and also confirmed that my car would be washed and vacuumed since I requested it when I made my appointment Jamie said it would. I left my car at 11:40 and my car was picked up around 3:30. The car was washed on the outside but not vacuumed inside I immediately messaged the service rep and he didn’t respond. Also my car is still saying it needs an oil change. Finally when I got the message for the survey Jamie reached out to make sure my service was good and I told him no that I had text him after I picked up my car to say they didn’t vacuum it and that my car was still saying it needed and oil change and he never replied. He only contacted me back cause he wanted a good review. Try providing good service and then I will give you a good rating. More

by Kmeister83 Verified Customer Verified Customer

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Great They did a fine job on my tire i will recommend them to everyone great place to do business thanks everyone new there jobs very professional They did a fine job on my tire i will recommend them to everyone great place to do business thanks everyone new there jobs very professional More

by tschieler2 Verified Customer Verified Customer

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I would recommend Ferman Jeep to all my friends and I probab I I love going to the dealership that the employees may just treat me like a member of the family I could have bought tires somewhere else but I chose I I love going to the dealership that the employees may just treat me like a member of the family I could have bought tires somewhere else but I chose them because of their hospitality More

by TARA-PLANE Verified Customer Verified Customer

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