Jamie Kissinger | Page 48

It was ok. The sales experience was very good but the service center did not meet my expectations. This is the second time I've dealt with this service center an The sales experience was very good but the service center did not meet my expectations. This is the second time I've dealt with this service center and both times I was greeted promptly and told to go inside for help. On both ocassions I was completely ignored. People that came in after me, with no appointment were helped before me. I'm not impressed. More

by MSTRRDR1 Verified Customer Verified Customer

Report | Print

Jamie is awesome My service tech Jaime is very attentive and knowledgeable. He answers all my questions abd get me my services done in a timely manner. Love his servic My service tech Jaime is very attentive and knowledgeable. He answers all my questions abd get me my services done in a timely manner. Love his service. And he had a great sense of humor. Nice to know that there are people that still care about others needs. Thank you More

by Annie Rodriguez Verified Customer Verified Customer

Report | Print

Exceptional sales and service. Happy repeat customer. From start to finish, our experience with Ferman Jeep Dodge New Port Richey was the best car dealership experience we’ve ever had. So happy about the From start to finish, our experience with Ferman Jeep Dodge New Port Richey was the best car dealership experience we’ve ever had. So happy about the 2018 Dodge Charger SXT Plus I got and the price we settled on for the lease. It’s the car I really wanted, but I wasn’t sure if we’d be able to work something out to suit our budget. They worked with us, listened to our concerns and to what we needed to make the financing work for our family, and they kept at it until we found a way to make it happen (and I ended up with an ever nicer package on the vehicle than I’d hoped for). The first sales person we dealt with—Raymond Haas—was friendly, enthusiastic and knowledgeable. Then I stared dealing with Genaro Ramirez by email and phone, and because I work out of town during the week, willingness to work on options remotely was important. Genaro was helpful, prompt and thorough but never pushy and overbearing. By our second trip to the lot, we had narrowed down options and our budget needs and worked with Genaro in person to get it done. The sales managers were great—especially Jonathon Widing who worked really hard to make us happy. Again, everyone was thorough and attentive to what we needed, but not aggressive or intimidating. We felt comfortable and felt heard throughout—down to our final paperwork signing with finance manager Scott Poth. This is the second vehicle we’ve bought/leased from Ferman Chrysler Jeep New Port Richey. We bought our Chrysler Town and Country from them in 2015. Our experience with the service department has been very good as well. I so appreciate being treated as a valuable customer and, also, my wife and kids feeling comfortable with the place. And they have popcorn, soda and sometimes doughnuts for the kids. So also happy there. Definitely will remain a loyal customer in the future. More

Report | Print

Great This dealership is a very nice place. It is clean The lot and sales floor is very organized. Service department takes care of your vehicle. The sta This dealership is a very nice place. It is clean The lot and sales floor is very organized. Service department takes care of your vehicle. The staff and associates are very friendly, knowledgeable. This dealership has a good place if you’re getting your vehicle serviced, you’re buying a new or used one. More

by MWG313 Verified Customer Verified Customer

Report | Print

great Best experience ever great dealership Quick Service appointment was at 8 was out of there by 9 thank you for your quick service I will be back Best experience ever great dealership Quick Service appointment was at 8 was out of there by 9 thank you for your quick service I will be back More

by jmscannone Verified Customer Verified Customer

Report | Print

Great experience Jamie helped get me in and resolved an urgent issue. He made the whole experience painless and the team resolved in a single day. Thanks so much! Jamie helped get me in and resolved an urgent issue. He made the whole experience painless and the team resolved in a single day. Thanks so much! More

by CHRISTINA.MIXON Verified Customer Verified Customer

Report | Print

Warranty work Stopped in after a call that the part was in, which was about a 15 minute job. I didn't have an appointment and was heading out of town that afternoon Stopped in after a call that the part was in, which was about a 15 minute job. I didn't have an appointment and was heading out of town that afternoon. Jamie the service advisor went once again above and beyond to get my truck squared away and on my way. Thank again Ferman for your excellent employee's and their concerns for others. More

by melangiano Verified Customer Verified Customer

Report | Print

A great experience from start to finish The team here is always very helpful and courteous whenever I come through. They explain the services that they are going to perform and call me with The team here is always very helpful and courteous whenever I come through. They explain the services that they are going to perform and call me with any updates or concerns. I am very pleased with the service that I experience here. More

by krugercadet Verified Customer Verified Customer

Report | Print

AC Service Excellent service from first calling for an appointment to picking my car up after service. I’d recommend Ferman for my family and friends and will d Excellent service from first calling for an appointment to picking my car up after service. I’d recommend Ferman for my family and friends and will definitely come back. More

by whowell1963 Verified Customer Verified Customer

Report | Print

Warranty repair I can't rate price because it was a factory recall repair. However, the people were friendly. It took longer than I was initially quoted but overall m I can't rate price because it was a factory recall repair. However, the people were friendly. It took longer than I was initially quoted but overall my experience was better than Ford of Port Richey. More

by melissamason98 Verified Customer Verified Customer

Report | Print