Jamie Kissinger | Page 47

Fabulous Service! I received fast, terrific service at this dealership service center! Jamie Kissinger went above and beyond to get my car fixed ahead of schedule and I received fast, terrific service at this dealership service center! Jamie Kissinger went above and beyond to get my car fixed ahead of schedule and was very patient with my questions and decisions throughout the process. More

by TEACHERMKAY Verified Customer Verified Customer

Report | Print

I was having an electrical issue with my Ram 2500 and though Brought truck to dealership without an appointment very late in the day. Jamie came out himself and looked at my vehicle and told me it didn’t appear Brought truck to dealership without an appointment very late in the day. Jamie came out himself and looked at my vehicle and told me it didn’t appear that it was struck by lightning. He asked if I could leave it but unfortunately it’s my work vehicle and since it would start he told me to just bring without appointment at my earliest convenience. I did so two days later and he took it immediately and I was back on road in 90 minuets. Good job! More

by Tom & Suzanne Payne Verified Customer Verified Customer

Report | Print

Oil changed friendly personal. Service personal was very polite. Jamie advised me of how often oil should be changed. Made me aware of service plan i have. When i recieved my care b Service personal was very polite. Jamie advised me of how often oil should be changed. Made me aware of service plan i have. When i recieved my care back it was clean. More

by DEBGPPLEH Verified Customer Verified Customer

Report | Print

Outstanding service department Brought my vehicle in for a check engine light. The technicians found the problem and fixed my vehicle in a timely manner. Thank you all. from managem Brought my vehicle in for a check engine light. The technicians found the problem and fixed my vehicle in a timely manner. Thank you all. from management,service writer to technicians. I would highly recommend Ferman whether you need service or are looking to buy a new vehicle. This is THE place to go! Thanks again. More

by Mattshock Verified Customer Verified Customer

Report | Print

Friendly This service department price was 1/2 the cost of Jim Browne quote. Got a great deal purchasing my 2017 Ram truck @ Browne, but NPR has the best price This service department price was 1/2 the cost of Jim Browne quote. Got a great deal purchasing my 2017 Ram truck @ Browne, but NPR has the best price for service. More

by Happy grandma Verified Customer Verified Customer

Report | Print

Oil change It was just for oil change. After bringing the truck home I noticed there were oil smudges on the hood, fender and side windows. There was also a re It was just for oil change. After bringing the truck home I noticed there were oil smudges on the hood, fender and side windows. There was also a recall on the tailgate latch failing. When I told the advisor I tow a camper and if the tailgate unlatched it would hit the tongue of the trailer. He told me to get a longer tongue. I thought that was a bit rude. Recall parts were not available at that time. More

by hondawing1988 Verified Customer Verified Customer

Report | Print

Quick & Painless Auto service is never high on my list of tasks to look forward to, but, Ferman has always made it quick & painless. They have always treated me as if Auto service is never high on my list of tasks to look forward to, but, Ferman has always made it quick & painless. They have always treated me as if I was the most important customer they had, and, always handled my needs efficiently and with a friendly demeanor. More

by Michael from Hudson Verified Customer Verified Customer

Report | Print

For once I enjoyed my time at a dealership! I enjoyed my service rep and the service on my vehicle. Talking to Roy was very interesting. My service representative was excellent and solved the pr I enjoyed my service rep and the service on my vehicle. Talking to Roy was very interesting. My service representative was excellent and solved the problem I had with picking up my wife! More

by chart01453 Verified Customer Verified Customer

Report | Print

one of the best places I've been to for oil change services In and out, quick and easy, no hassles, no attempts to upsell extra things, great customer waiting/break area. Service techs were also amazing. Highly In and out, quick and easy, no hassles, no attempts to upsell extra things, great customer waiting/break area. Service techs were also amazing. Highly recommend! More

by TriClyde74 Verified Customer Verified Customer

Report | Print

Excellent service On a Friday afternoon I got a lag bolt lodged in my tire. I contacted Jamie in the service dept and he ordered me a new one. He let me know it arrived On a Friday afternoon I got a lag bolt lodged in my tire. I contacted Jamie in the service dept and he ordered me a new one. He let me know it arrived early Monday and by 1:30 my oil was changed, my car was washed and I had a new tire and a great piece of mind! Thanks as always, Jamie! More

by STRINGS491 Verified Customer Verified Customer

Report | Print