Jamie Vasquez
Jamie Vasquez at Sutton Ford

Jamie Vasquez | Page 11

Service

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

not yet
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1,053 Reviews
not yet
rated

1,053 Reviews

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1053 Reviews of Jamie Vasquez

April 12, 2023

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Employee Rating

The service is great and the people are very friendly and concerned with my satisfaction. More

by Bo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

April 12, 2023

Dealership Rating
Employee Rating

Excellent service from a very professional team. My vehicle’s work was completed in a reasonable time and was well done. More

by gregglunceford@comcast.net
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Service Communication
Recommend Dealer
Yes

April 09, 2023

Dealership Rating
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Customer service always excellent treated like a valued customer, communication is thoughtful and intentional never rushed or scripted. Never question repair job provided. More

by Neal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

April 08, 2023

Dealership Rating
Employee Rating

Mellissa was amazing, great customer service and took care of me and my car. Couldn’t have asked for greater service, I’ll keep coming back to Sutton Ford. More

by Kia R
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran

April 08, 2023

Dealership Rating
Employee Rating

The dealership is fine but it’s almost impossible to get in for service because the hours are very inconvenient for people getting off of a 9 to 5 job. It’s also difficult to get an appointment within a 30 More

by cjoyia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nate Sutton, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

Apr 11, 2023

Sutton Ford responded

We apologize for the inconvenience. We have been trying to hire as many technicians as we can. We allow for overnight drop off and the technicians begin at 7:30am. We try our best to move individuals up if there are cancellations or no shows. We appreciate the feedback.

April 07, 2023

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Employee Rating

Great people, great service, nice selection of vehicles. I would buy another vehicle here again More

by ceeyo1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker , Cree Lyons

April 05, 2023

Dealership Rating
Employee Rating

Professional, courteous, respectful to everyone who comes in to have their cars serviced and completes work on time promised More

by cwhite26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran , Cree Lyons, LaToyta McDonald

April 04, 2023

Dealership Rating
Employee Rating

The service manager Jamie and his team member Melissa were very accommodating and helpful make sure my truck was seen in a timely manner More

by billyvick1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran

April 04, 2023

Dealership Rating
Employee Rating

Jillian was outstanding she helped us all the way, with the pricing and letting us know when the job was done. More

by Toni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

March 29, 2023

Dealership Rating
Employee Rating

My vehicle was serviced in a timely manner. Coupons that were mailed out certainly helps bring down the cost. More

by JLG0413
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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