Jamie Vasquez
Jamie Vasquez at Sutton Ford

Jamie Vasquez | Page 30

Service

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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1,053 Reviews
not yet
rated

1,053 Reviews

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1053 Reviews of Jamie Vasquez

March 28, 2022

Dealership Rating
Employee Rating

The dealership rep was very polite took very good care of my issues and was very very professional! More

by JMEDWARDS1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran , Eric Eric, Cree Lyons

March 27, 2022

Dealership Rating
Employee Rating

Appreciate the quick response and fantastic work from the staff.. The Service technician knew exactly what the problem was as soon as I started my car. I couldn't ask for a better staff. More

by hutsonqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Eric Eric

March 21, 2022

Dealership Rating
Employee Rating

Staff was very helpful and I will definitely be back for more service .the girls at the front desk for service are top notch. More

by Mark.Mazur5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

March 18, 2022

Dealership Rating
Employee Rating

Trying to get a appointment to service a vehicle you purchased from them is horrible. The staff that schedules appointments do not answer. I called for several hours on 3/19/22 no answer. Showed up at t More

by Kim.pugh19793
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa LeBran , Eric Eric

Mar 21, 2022

Sutton Ford responded

We realized that our appointment line was not working properly. We apologize for the inconvenience. Unfortunately, we can sell and fix the vehicles but we do not make them. Please contact Ford Motor company

Mar 21, 2022

Kim.pugh19793 responded

Hi, What would it take to sell the vehicle because I have had nothing but problems with this vehicle. I went to the dealership on 3/20/22 because I needed to get something out my vehicle. My vehicle was parked far away because I guess the service team not going to service the vehicle until the date that was scheduled which ended up being 3/28/22. I received confirmation on Friday evening that I was scheduled for 3/28/22. So my vehicle suppose to sit until 3/28/22. I have no other source of transportation at all and I was not offered any accommodation at all. I will be to pick it up my vehicle up 3/21/22 if the Homewood ford dealership conform my appointment for 3/21/22 at 2:00pm . I can not be without a vehicle until 3/28/22.

March 17, 2022

Dealership Rating
Employee Rating

Good service Just wish you could make schedule maintenance appointments. But other than that Fair price good service. More

by fprezzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

fprezzia responded

Thanks folks Im new to the area. Look forward to having a good experience in future maintenance.

March 17, 2022

Dealership Rating
Employee Rating

I’ve been with this dealership since2010 and if they didn’t completely satisfy me with taking care of my vehicles then I wouldn’t still be with them eleven years. They are family. More

by cameronmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Cree Lyons, Anita Sutton

March 14, 2022

Dealership Rating
Employee Rating

Jamie and Jill always treat me and my family with the utmost respect never have a complaint! More

by Mamartin324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Melissa LeBran, Jillian Stanford , Mike Semik

March 10, 2022

Dealership Rating
Employee Rating

Jaime called to confirm what they were going to do. He was also able to finish it earlier than requested. More

by JUDYHIBBARD
Recommend Dealer
Yes

March 08, 2022

Dealership Rating
Employee Rating

The young man that waited on me and my son Leonard Alice was polite concerned about on knees answered all our questions More

by Black light
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 08, 2022

Dealership Rating
Employee Rating

Excellent service, Professional experience. Wonderful climate and culture in the building. You can see the team effort. More

by hutsonqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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