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Jan Ramos
Jan Ramos at Coastal Kia

Jan Ramos

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Jan Ramos

June 09, 2025

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Employee Rating

Everyone was very helpful and nice,they quick to help and make sure we're satisfied. More

by jenniferhall982
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Smith

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Jun 10, 2025

Coastal Kia responded

Wonderful news! Thank you! We truly appreciate the high marks and compliments for our team. Thank you for choosing Coastal Kia. Please do not hesitate to reach out if you need us.

June 06, 2025

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Employee Rating

My service advisor, Sam, kept me informed of the update being done on my radio. The service was completed an hour earlier than I expected, and the radio works great! More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Jun 09, 2025

Coastal Kia responded

Outstanding! Thank you for the five star review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

June 03, 2025

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Employee Rating

Knowledgeable salespeople in a no-pressure atmosphere. They were a pleasure to deal with. Recommended. More

by dbschechter
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 05, 2025

Coastal Kia responded

Outstanding! Thank you for the five star review. It was thoughtful of you to go online and rate your recent purchase experience. We truly appreciate the high recommendations as well. Congratulations and enjoy!

May 17, 2025

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Employee Rating

Coastal Kia has a very friendly, attentive and knowledgeable staff. They were all smiling when we walked in, and we were smiling on the way out. We are loving our Kia Sportage! Highly recommend th More

by MICHELLEHENRY333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Jordan Royal

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May 19, 2025

Coastal Kia responded

Fantastic! Thank you for the heartfelt testimonial and high marks. Your high recommendations are appreciated as well. We love the feedback including, "Coastal Kia has a very friendly, attentive and knowledgeable staff." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Sportage! Enjoy.

May 03, 2025

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Employee Rating

Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale More

by walterwallace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Kirschner, Cody Hamilton , Guder Quezada

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May 05, 2025

Coastal Kia responded

We appreciate the helpful feedback and compliments for Tony and Jan. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any concerns you may have. We look forward to your call.

April 25, 2025

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Employee Rating

Riley Jan and Ever were amazing! Drove from Myrtle to Wilmington despite having a Kia dealership in Myrtle because the guys were all amazing and top notch. Would buy all future Kia’s More

by alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada, Riley Harlow

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Apr 28, 2025

Coastal Kia responded

Wow! Thank you for making the trip to see us! We appreciate the five star review and compliments for our Product Specialists Riley Harlow and Heber Quezada. It was thoughtful of you to mention our Business Manager, Jan Ramos, by name as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

April 25, 2025

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Employee Rating

10/10, I can always appreciate one on one service when I'm making such a big purchase. More

by awilly21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Steve Kramer, Michael Mascavage, Jordan Royal

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Apr 28, 2025

Coastal Kia responded

Thank you for the high marks. It was thoughtful of you to go online and rate your recent purchase experience. We appreciate your loyalty and kind words. Congratulations and enjoy!

April 13, 2025

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Employee Rating

Great dealership for a customer to work with! !! We enjoyed meeting all the employees!!Everyone was friendly and pleasant!! Would definitly recommend to our friends and family… More

by mfherlocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Tyler Desmarest

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Apr 14, 2025

Coastal Kia responded

Outstanding! Thank you for the five star review and compliments for our sales team members. We love the feedback including, "great dealership for a customer to work with...would definitely recommend to our friends and family." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 09, 2025

Dealership Rating
Employee Rating

The dealership was very clean and staff was very helpful and knowledgeable about any vehicle on the lot. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

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Apr 09, 2025

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and compliments for our facility and staff. Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for the amazing feedback. We are here if you need anything.

April 07, 2025

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Employee Rating

Had a wonderful experience and Ever was fantastic! ! Would deff recommend any one to go More

by callihan_jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

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Apr 08, 2025

Coastal Kia responded

Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the five star rating and high recommendations. Thank you for mentioning Ever by name. We are here if you need us. Thanks again!

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