Janette Calderon | Page 2

It would be helpful if you would remind the customer about their tire rotation if it is needed. about their tire rotation if it is needed. More

by MODAFFS Verified Customer Verified Customer

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The dealer is just ok, charged me 3% to use credit card to pay. Nothing posted and wasn’t informed until time to pay. to pay. Nothing posted and wasn’t informed until time to pay. More

by FLASHHEMI Verified Customer Verified Customer

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Customer friendly, courteous, listens to customer, quality work and time efficient, hassle free, easy to make an appointment quality work and time efficient, hassle free, easy to make an appointment More

by FISHWAGS Verified Customer Verified Customer

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Clean Facility. For the most part I am greeted right away, occasionally it takes awhile but thats usually when it's pretty busy so I understand. They take good For the most part I am greeted right away, occasionally it takes awhile but thats usually when it's pretty busy so I understand. They take good care of my Escape so I'm happy. More

by Winddy SVT Verified Customer Verified Customer

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Great service, waiting time was very reasonable. Tech was very knowledgeable and explained the complete process. Tech was very knowledgeable and explained the complete process. More

by PETERD6639 Verified Customer Verified Customer

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Polite, professional and knowledgeable staff. Always quick and easy service for my vehicle. Always get my vehicle serviced at Hawk. Always quick and easy service for my vehicle. Always get my vehicle serviced at Hawk. More

by PITTANMIKE Verified Customer Verified Customer

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Love the new changes. Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, veh Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, vehicle and status. Wonderful changes designed to accommodate the customer. New manager Josh is excellent as well. I'm sure you will see an increase in work. Thank you. Tom Johnson More

by TJJ105 Verified Customer Verified Customer

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I have been going here for service several years now. The counter people are nice and the work is fine. But this time the service person told me the total, I give them my card and then they added a fee. The counter people are nice and the work is fine. But this time the service person told me the total, I give them my card and then they added a fee. I’m tired of companies that can’t manage their business properly without tacking on a fee and without telling someone. When your prices are at the level that a majority of people need to use a credit card adding a fee is wrong. Hawk dealer group has plenty of money and shouldn’t need to get an extra couple dollars from a paying customer. Do better Hawk! More

by skoli95 Verified Customer Verified Customer

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I specifically asked for a tire rotation on all four tire and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... More

by MARTINOMACRI Verified Customer Verified Customer

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Oil was changed again with 5K miles about 2 months earlier 2.5K. Wrong oil was utilized... earlier 2.5K. Wrong oil was utilized... More

by SRETENSTANKOVICH Verified Customer Verified Customer

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