Janette Calderon
Janette Calderon at Hawk Ford of St. Charles
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Janette Calderon | Page 3

Agent BDC

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
32 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

32 Reviews

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32 Reviews of Janette Calderon

August 16, 2023

Dealership Rating
Employee Rating

Everything was great, however my garnet hook was not repaired. The tech said it was fixed. More

by SWISS_STEVE
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2023

Hawk Ford of St. Charles responded

Hi Steve, I'm sorry that portion of your vehicle is not fixed, can I have you give me a call at 630-584-1800 ext. 830? I'd like to assist you! I look forward to hearing from you. Jessica Vida, Manager Hawk Ford of St. Charles

August 16, 2023

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Employee Rating

The service it was awesome astendon. I really recommend it. Thank you so much for all your help. More

by Superman18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Marisa Case , Lily Bisbikis, Connor Brown, Monique Case, Steve Donovan, Brett Howard

August 04, 2023

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Employee Rating

Always very pleased with the service department. Mostly there for oil changes, regardeless, always a great experience. More

by MWELLS8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub , Connor Brown, Steve Donovan

Aug 16, 2023

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

July 26, 2023

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Connor was extremely helpful and professional. kept me informed of the progress of my vehicle, and had the tech look into a concern i had and solved that concern as well. Very pleased with the ser More

by PEZZUTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

July 20, 2023

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Another very good experience with the Service Dept @ Hawk Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. More

by thomas.russe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerry Sharif

July 05, 2023

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Steve was friendly, polite and professional. He answered all my questions with patience. Steve pointed out that I had a recall on my vehicle that I was not aware of. He made sure the recall was More

by JANINAZAWADZKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Jul 16, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

June 30, 2023

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Employee Rating

Steve Staub is easy to work with,explained what was wrong and why it happened and what they did to fix the problem, and did it in a timely f More

by lutzf1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Jul 16, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

June 16, 2023

Dealership Rating
Employee Rating

good. Good. Good good good good good good good good good good good good good More

by jsummerhill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Jul 16, 2023

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for your business, we appreciate you as a Hawk customer!

June 08, 2023

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Employee Rating

Service was fast courteous and well performed. They took care of problems and also informed me that my air filter needed replacing. More

by POLLESELJR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Howard

Jun 12, 2023

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2023

Dealership Rating
Employee Rating

Great job, I really appreciate the drop off shuttle, and pickup. And recommendations for services More

by TONIAROBINSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Conner

Jun 12, 2023

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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