"Quick lane service"
- James B
Ordered my tires and had them in and ready to go when promised. Followed up to see when I would arrive for installation. Recognized me when I arrived. Had my truck finished when promised. No issues at all. Very happy customer.
"Great job! Go see them! "
Best in town! Go see them today! Great work I will be back for sure! Waiting room was nice to, hot coffee, thank you again!
"Always nice, courteous, pleasant to work with!"
Always a great experience. Everyone pleasant to work with. In and out quickly with good quality work. Knowledgeable and friendly.
Always find tobwork with location close to home.
"Recent service re: flashing engine light"
- William (Bill) Courter
We were very pleased with the service Olathe Dodge provided in correcting two related sensors, one of which was affecting the power in driving. The Service Manager, Mike Moutray, called my wife Monday afternoon to explain the problem and expected cost. When I had left the car, I had requested that the battery, etc., be checked, which they did. Before the car was ready, I called back, and asked Jake, a Service Advisor, to please have the tire pressure checked as the temperature had dropped considerably, and I did not want to have the tire pressure monitor light come on after picking the car. The staff at Olathe Dodge (in both the Fast Lane for oil changes, etc. and the main shop) knows me by name, which is admirable considering the volume of customers they have. The service dept. is one of the main reasons we will go back to Olathe Dodge when we are ready to purchase a new vehicle.
"this dealership has an excellent service department. "
MY husband and I always use the quick lane for oil changes and tire rotation. All of the people we dealt with have been very polite and know what they are doing. We have always been given an estimate of how long will take and they have have been always been on time. We have been very satisfied with your service. We have always been treated with courtesy. They always explained the work they have done in detail.
"Tailgate recall done in a timely manner."
- Safety Guy
The service crew did well. I did have a concern about the maintenance guy putting up lights in one of the bays. He had a lift ladder parked in the bay and needed to have orange cones in front of the door to wave off drivers from having to figure out that bay was inoperable. Need to pass this on to safety coordinator. Chas
"Not your typical service need."
Because my Jeep was running rough and the engine light came on, the service dept. told me to have it towed in and they would look at it. Turns out, the problem was critters had eaten my wiring harness. It took a while but they were able to repair the wiring and we were back on the road. Everyone was very professional and helpful. Thank you so much for the great help.
"Have a problem"
I have been getting my oil changed and tires rotated on the package plan and it has been great. Employees are always helpful and very polite. Yesterday I got an oil change and repair of a slow leak in a tire. After leaving, my steering wheel is shaking and car is pulling to the right. I'm taking it back today and really hoping they fix it with no additional costs.
"Fast & friendly service "
- Mike V
Once again, I received fast, friendly & competent service on my Jeep Wrangler at Olathe Dodge/Jeep thru their Lube Express service Department. Jessi the Service Manager, always keeps things in order.