Jared Goodman

I recently had to take my car in for a warranty issue with the dash, Sam was excellent at taking care of having it checked and ordering the replacement parts needed to address the issue. My car is curren with the dash, Sam was excellent at taking care of having it checked and ordering the replacement parts needed to address the issue. My car is currently having the dash replaced after the parts arrived. Everyone at this dealership has been great to deal with. They are the best in customer service. More

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I had an outstanding experience at Jim Hudson Lexus with Elijah Black. Overall, the team was professional, transparent, and made the entire process smooth and stress-free. They were knowledgeable, patient, Elijah Black. Overall, the team was professional, transparent, and made the entire process smooth and stress-free. They were knowledgeable, patient, and never pushy, and everything from pricing to tech review was handled seamlessly. I absolutely love my vehicle and would highly recommend Jim Hudson Lexus to anyone looking for a top-tier car-buying experience. Thank you! More

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I had my first service on my lexus. I was surprised how quick and smooth the service was done! I was surprised how quick and smooth the service was done! More

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They were very responsive and ensured we had great service. Jared and Marcus went out of their way to make sure we had the best experience service. Jared and Marcus went out of their way to make sure we had the best experience More

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Pleasant and thoughtful environment. during purchase and also during maintenance scheduling. It exceeded my expectations. during purchase and also during maintenance scheduling. It exceeded my expectations. More

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Really good attention, the service was on time, respectfully and surprised me whit the video on the service area to show me the status of all the part during the vehicle inspection. respectfully and surprised me whit the video on the service area to show me the status of all the part during the vehicle inspection. More

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Service was completed on time, car was clean and Jared was awesome ! Thank you all! was awesome ! Thank you all! More

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Jared was great to work with, however I came in for two things: oil change including checking liquid levels, and an update to the navigation system. My appointment was for 2:30pm but I didn't get in until things: oil change including checking liquid levels, and an update to the navigation system. My appointment was for 2:30pm but I didn't get in until 2:40.. They had ordered the wrong navigation chip, so that was not done. It took 2.5 hours to do the rest of the service. I live 50 minutes away, so getting the car after 5pm put me in rush hour with over an hour commute. I am 70 years old and do not see to drive at night, and I told Jared that at about 4:30. I am beyond angry that your technician put my safety at risk. Not to mention my blood pressure during the very concerning drive home. Why did a simple service take over 2.5 hours (usually 1.5 to 2 hours)? Also, I bought the vehicle at Jim Hudson, it's always been serviced there so there is absolutely no reason for the wrong navigation chip to be ordered. They are well aware of the year and model of the vehicle. I usually don't write negative reviews, but this was totally unacceptable and I'm not sure I will be a return customer any longer At the very least, I don't want that service technician to work on my vehicle. Very bad look for Jim Hudson. I don't want him to lose his job, but my goodness - training is definitely needed.. More

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Fast appointment scheduling and excellent service! The entire experience was first class—great job everyone! The entire experience was first class—great job everyone! More

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The associates are always courteous and helpful, and the service is exceptional at every visit. service is exceptional at every visit. More

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