Jared States
Jared States at Northside Lexus

Jared States | Page 5

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
5.0
121 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

5.0

121 Reviews

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121 Reviews of Jared States

December 16, 2023

Dealership Rating
Employee Rating

Buying a car can be overwhelming, but I appreciated the friendliness and welcoming atmosphere at Northside. Jared walked me patiently through the process and answered all of my questions. Marcus efficientl More

by sairaknoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Northside Lexus responded

We're so glad to know that our team at Northside Lexus, especially Jared and Marcus, were able to make your car-buying experience a positive one. We always strive for patience and understanding with all of our customers' needs. Thanks for the recommendation!

December 14, 2023

Dealership Rating
Employee Rating

I have to say it was a fast and professional experience. I enjoyed every minute of it. More

by shemikawashington.77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Northside Lexus responded

We are glad to hear that our team provided excellent service. Thank you for choosing Northside Lexus!

September 02, 2023

Dealership Rating
Employee Rating

Everyone I can into contact with was polite and courteous. No long wait time there. More

by JKAPPA74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Northside Lexus responded

Thank you for leaving Northside Lexus a review! We are glad that our team was polite and courteous.

August 22, 2023

Dealership Rating
Employee Rating

We had an excellent experience working with Nang Ha. We had a minor issue with our vehicle but Nang stepped in a helped us out. Extremely happy with our vehicle now and can’t recommend him enough as wel More

by wstafford7689
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten , Nang Ha

Aug 22, 2023

Northside Lexus responded

We're so glad to know that Nang was able to assist you with your vehicle issue at Northside Lexus. It's great hearing how happy you are with your car now! Thanks for the recommendation and review, we appreciate it!

August 21, 2023

Dealership Rating
Employee Rating

Outstanding customer service experience. Jared States very approachable, and knowledgeable. He’s very keen in his working environment. Jared follows up and keeps you updated on current stat More

by Jpadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Northside Lexus responded

Jpadi, we're so glad to know that Jared and our team at Northside Lexus provided you with an outstanding customer service experience. We appreciate your kind words about the level of care and attention you received. Thank you for choosing us!

August 10, 2023

Dealership Rating
Employee Rating

I appreciate customer service Lexus’s provides ( Jared ) I applaud his detailed explanation and walks through the features. Greatly enjoyed the shopping experience especially how all worker’s focus on ever More

by MPADI3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Aug 11, 2023

Northside Lexus responded

We're so glad to know that you had a positive and easygoing sales experience at Northside Lexus! It's great to see our team, especially Jared and Marcus, provided detailed explanations and made your shopping journey enjoyable and stress-free. We strive for excellence in all areas of customer service, and we are glad that it shows. Safe travels ahead in your new ride!

June 21, 2023

Dealership Rating
Employee Rating

All of my questions were answered. Jared was a fantastic salesman. The finance guy seemed annoyed. Overall good experience. More

by Lram13
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Jun 22, 2023

Northside Lexus responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Jared and the Northside Lexus team. Drive safely, and we hope to see you back!

June 21, 2023

Dealership Rating
Employee Rating

It was all about Jared States who we had met one day while cruising the sales lot. We became friends. Nearly a year later when we decided to buy we had to start with Jared. Easiest car purchase we have More

by RGGETER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , John Breaux excellent assistance in delivery.

Jun 22, 2023

Northside Lexus responded

Thank you for the review! We're glad to hear that Jared provided excellent service during your car purchase. With regard to the rest of your feedback, we apologize for the issues you encountered during your finance experience. We will be sure to look into this situation to see what more we can do to improve in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Doug Gilmer - Finance Manager - 281-569-3477

Jun 23, 2023

RGGETER responded

Thanks Doug for the attentive response. Regarding Caleb, I wont give you details of the negative transactional experience in the finance department but it could have easily been a deal breaker on the sale of a vehicle. Caleb doesn't recognize his customer, as we are in our mid 70s and not accustom to flashy computer screens built in the desk and certainly weren't able to follow Caleb's lightning speed. I detected his agitation. He was dismissive and not forthright; and my wife says "he was down right rude". When we decided against buying the warranty he was obviously pissed and showed it. Its a good thing that the car sales staff have a better understanding to the value of a customer.

June 14, 2023

Dealership Rating
Employee Rating

My experience was wonderful! My husband and I had a very pleasant experience and everyone was very welcoming, especially Jared. We were not pressured into purchasing any particul More

by drguev17@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Jared States

Jun 14, 2023

Northside Lexus responded

We are so happy to learn that you and your husband had a delightful purchasing process at Northside Lexus! Thank you for your kind shoutout to Jared and the team, and we wish you many safe miles ahead!

June 11, 2023

Dealership Rating
Employee Rating

Customer service was beyond our expectations. The whole staff is friendly and very professional. Extremely efficient. This was our first Lexus and I was pleasantly surprised with car and deale More

by f.barragan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Christianson, Marcus Atkins, Frank Ramos , Eric Fuller, Tim Karmout

Jun 12, 2023

Northside Lexus responded

Congratulations on your first Lexus, we are delighted to have earned a customer for life. Thanks for sharing your experience with us at Northside Lexus!

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