Jarell Boyd | Page 8

Franz was an excellent no. pressure sales guy! I would refer him to anyone looking to purchase a vehicle! pressure sales guy! I would refer him to anyone looking to purchase a vehicle! More

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Helped us get the car we wanted with unmatched customer service! He went above and beyond! service! He went above and beyond! More

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Stephen Tran~~ I had the BEST sales rep EVER! ! He followed through multiple times a day, and even on his time off the clock. He was very diligent, and he kept every word that he said! He wa ! He followed through multiple times a day, and even on his time off the clock. He was very diligent, and he kept every word that he said! He was very respectful and easy to ask questions to. He made me feel special and valuable even tho I was bombarding him with many questions. I felt at some point, I’m sure I was annoying because I felt myself apologizing to him.. His response was no worries. You can call or text me anytime and that really spoke volumes to me. What a great person he is!! He is a great sales rep for Nissan of Elk Grove!!! You All should feel very blessed to have this young man at your dealership! I cannot say enough great wonderful amazing things about this young man !!’ By saying that, I believe he should get an extra extra bonus and a pay raise maybe some gift cards something from the owner and the general manager and the financial manager! He really made it easy for everyone involved! God Bless Stephen and this Elk Grove company!! I am very pleased to be part of the Nissan Elk Grove family!! Thanks again for a wonderful experience! Dawn S Poscitello More

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This dealership has to be the best dealership ever! I felt so welcomed, All of the staff were very polite and attentive to all of their customers, making sure that they had water over being taken care I felt so welcomed, All of the staff were very polite and attentive to all of their customers, making sure that they had water over being taken care of. Gabriel did a phenomenal job and definitely is one of the biggest people person I’ve met! John Ryan and the whole team did such an amazing job Being able to provide me the best option, But also sent me up for success, especially It being my first time buying they did an incredible job and allowed me to learn a lot!!! I recommend this to anybody Who wants to get the most value when it comes to getting a car!!!! 1000% will be going back for my future cars!!!! Thank you guys so much🙏🙏🙏 More

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The dealership was friendly and inviting. Very comfortable. Our salesman was awesome and personable relatable Very comfortable. Our salesman was awesome and personable relatable More

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Jack was absolutely amazing! I am so grateful for how much effort he put forth to make sure I honestly got not only what I needed but over and beyond what I realized I really wan I am so grateful for how much effort he put forth to make sure I honestly got not only what I needed but over and beyond what I realized I really wanted concerning my family’s future. The finance department and was also so great and patient as my husband and I came to the final decision for purchase! Jarell went over and beyond in making sure I got the absolute best rate with a great bank and I cannot thank him enough for that! I had the most amazing car buying experience with Jack and the Nissan team and have been raving about it ever since to both family and friends! Thank you so much Jack and also the rest of the team that helped me that day in making an amazing decision. More

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Excellent experience! Kahn and the team were very helpful and kind. I would buy from them again. Kahn and the team were very helpful and kind. I would buy from them again. More

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I walked into Elk Grove Nissan looking to drive the Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had alread Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had already test drove a car before coming to this dealership. I must have done something right in my life because I met Jarrell the manager, Misael, and finally Stephen Tran. Stephen was introduced to me as the EV subject matter expert, and now I know why. He immediately made me feel comfortable right off the bat. He asked me questions as far as what I was looking for, he didn’t try to upsell me in features I didn’t need, he didn’t rush me to complete a credit application and he actually listened to my needs. Not just listened but ACTIVELY listened. After he summarized all that I was looking for, I test drove the car and realized I found the one I wanted. Now here’s the thing, the car I wanted was $10k more than I wanted to spend but he didn’t push me into getting that one. He said let’s look at options while waiting for the approval. At the end of the day, I got the car I wanted and the features that were must haves. Today I freaked out because the charger cord plugs didn’t fit my dryer outlet. I remember Stephen sent me a text to check in to see how I liked the drive when I got home yesterday. BTW, who does that nowadays?! 😀 Not only did he text me locations near my residence, but he also gave more insight into charging and shared best practices as he’s also an EV car owner. It’s so rare nowadays to find someone who genuinely listens and is present to what your needs are when purchasing large items like cars. It’s a scary thing especially when you’ve never owned an electric vehicle like myself. Stephen is one of those rare finds. I highly recommend you ask for him if you’re looking for an EV auto. More

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Franz and Carlos were the Absolute best duo to help with my first car purchase. my first car purchase. More

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Lee was awesome. His attention to detail was superb. He went above and beyond to provide excellent customer service. His attention to detail was superb. He went above and beyond to provide excellent customer service. More

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