Jason Cote | Page 5

Awesome! The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you h The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you help! More

Report | Print

Excellent service, no pressure sales! Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Su Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Subaru since I have owned both! More

Report | Print

Integrity, Transparency, and Patience, oh my! Having spent most of Saturday in the Norwood area looking at a variety of cars and supposed deals, I arrived at North End Mazda towards the end of the Having spent most of Saturday in the Norwood area looking at a variety of cars and supposed deals, I arrived at North End Mazda towards the end of the day. Mark Atkinson greeted me with kind words and gestures that made me feel truly welcomed and comfortable. We had a great conversation about what I was looking for in a car. He truly listened to what mattered to me and what I didn't want. He especially listened to me when I spoke about my budget. Unlike the other dealers I'd dealt with earlier in the day, Mark didn't pressure me, try to up-sell, or use sales tactics to get me to rush into a decision. The cars I asked to test-drive were brought up very quickly and he spent time discussing what I liked or didn't like. Once again, there was no pressure to make a decision then and there. He encouraged me to consider the options we'd talked about a get back to him in the morning, which I did. I did more web research that night and in the morning, I was close making a decision. I wanted to drive a Mazda CX-5 and was falling in love with a slightly used, red MX-5 Grand Touring that was significantly out of my price range. When I got to the dealership, the car was waiting for me to test drive. Afterwards, we started crunching numbers and I was still over my budget, but Mark continued to work with me. By the end of the conversation, I found myself in an even better situation - a NEW Touring CX-5 with a premium package that included all the bells and whistles, but nothing I didn't need or want. All within my budget!!! It was a pleasure working with Mark and the whole team, and I would recommend North End Mazda to anyone wanting to avoid all the nonsense and games played by other dealerships. More

Report | Print

Best experience at a dealership so far! I have been shopping for a new vehicle for months. I have visited several dealerships, and got easily discouraged at how pushy sales people are, and h I have been shopping for a new vehicle for months. I have visited several dealerships, and got easily discouraged at how pushy sales people are, and how little they actually listen. That was of course, until I went to North End Mazda and had Dakota for our sales person. He is super knowledgeable and definitely a no pressure sales guy. He made things so super easy. It was like night and day compared to other dealerships. Best experience I have ever had at a dealership in my 34 years. Tom made things super easy on the finance side, got me the best rate and even registered the car and took care of the insurance! Jason got us all set with plates and got us driving off the lot quickly! I am a fist time Mazda owner, and I am loving my new vehicle so far. I am sure I will be back for future purchases!! More

Report | Print

Been a loyal customer for years My wife and I worked with Mark Atkinson on purchasing our Mazda CX9. Mark is very knowledgable, has a warm personality, and is easy to work with. He g My wife and I worked with Mark Atkinson on purchasing our Mazda CX9. Mark is very knowledgable, has a warm personality, and is easy to work with. He gave us space to look around and make decisions, without pressure. Yet, he was always available to answer questions when we needed him. We would highly recommend him to others. We have purchased several cars from this dealership in large part because of the staff in the sales and service departments. More

Report | Print

Absolutely wonderful experience , easy to schedule appointment, all questions answered, the guys were so nice and informative. Could not believe how great it was bringing in for serv , easy to schedule appointment, all questions answered, the guys were so nice and informative. Could not believe how great it was bringing in for service compared to other Bouchards that was a constant issue. No regrets buying a car through Northend Mazda, completely satisfied More

Report | Print

Uniquely Excellent Experience I've purchased a lot of cars from a lot of dealerships over the years, and these guys stand out as top notch in every way. Mark Atkinson, from the I've purchased a lot of cars from a lot of dealerships over the years, and these guys stand out as top notch in every way. Mark Atkinson, from the get-go, was helpful and informative. Jason and Mike were up front and totally reasonable about the price of the car and what they were going to make, etc. Never once did we feel pressure on anything. They barely even tried to sell us extended warranties and the like. It was more of a "just so you know, these are some options available". And the whole experience was customer service from beginning to end- even after the sale when I had some complications with the bank and whatnot (nothing to do with the dealership). Mark even offered to be there anytime to go over all the car's features with my daughter, who we were purchasing the car for. (she was not able to be with us when we picked up) Oh, and they actually let me drive a Miata... which most dealerships won't let you do... and so I wound up buying one. So, within two weeks, we bought two cars from them. I also chatted a bit with the guys in service (Zach and Rob), and was amazed at how informed, interested, enthusiastic and helpful they were. Really can't say enough. Great dealership. Great people. And I'm super picky about this kind of thing. More

Report | Print

Miata MX5 Great experience! Friendly, knowledgeable staff. Special thanks to Mark and Jason for making the whole purchase process easy. Worth the 3 hour trip Great experience! Friendly, knowledgeable staff. Special thanks to Mark and Jason for making the whole purchase process easy. Worth the 3 hour trip down. Thanks! More

Report | Print

New Mazda CX-5 We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we wer We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we were dreading having to go car shopping again. We decided to check out the CX-5 after seeing positive reviews online, and were very lucky to have found Dakota. He let us shop hassle free, and when we were ready to make a purchase Dakota, Jason, and Tom walked us through the process and explained everything, every step of the way. It was clearly their primary intention to make sure that we were happy with our decision, and that we were comfortable and informed through the entire purchase. I'd recommend coming to talk to them if you are even remotely interested in a Mazda. More

Report | Print

Thank you North End for my New Mazda! The staff at North End Mazda were very friendly and down to earth made the car buying experience very enjoyable! Mark was very efficient and super nic The staff at North End Mazda were very friendly and down to earth made the car buying experience very enjoyable! Mark was very efficient and super nice. Mark was also easy to get in contact with and knowledgeable about the Mazda we purchased. This was my 2nd car that I bought at North End and I have a great experience both times and the staff even remembered my fiance & I from previous visits in and past buying experience which was impressive. I absolutely love my new Mazda CX5 Touring and I'm super pleased with my purchase. I would highly recommend Mark to anyone in search for there next car purchase! Thanks Mark & North End Staff! More

Report | Print