Jason Field | Page 15

Both Robert and Jason were very straight forward and did their best to get me a great deal and out of the dealership as quickly as possible. their best to get me a great deal and out of the dealership as quickly as possible. More

by agorevitz Verified Customer Verified Customer

Report | Print

Jason was professional and knowledgeable. This is my second purchase from bob baker and couldn’t be happier. Thank you again for everyone’s help. second purchase from bob baker and couldn’t be happier. Thank you again for everyone’s help. More

by JEANIE.SCOGGIN Verified Customer Verified Customer

Report | Print

Very responsive. JC good attitude prompt quote. Explained I detail work to be done . did extra work on air bag at no additional charge. Completed all work two days ahead of schedule under original estimate I detail work to be done . did extra work on air bag at no additional charge. Completed all work two days ahead of schedule under original estimate. Would recommend Baker Subaru to. any associate's. Many Thanxs. John Wright. More

by Wright4353 Verified Customer Verified Customer

Report | Print

My salesman Jason knew the specs of the car I was interested in and made buying process a very smooth transition to a new car. interested in and made buying process a very smooth transition to a new car. More

by johnwang1024 Verified Customer Verified Customer

Report | Print

PLEASE READ THIS STORY. I went in to purchase a gray Certified PRE OWNED 2017 Volkswagen Jetta. I was helped by Jason Field who seemed knowledgeable. As soon as I enter the vehicle, I notice the steerin Certified PRE OWNED 2017 Volkswagen Jetta. I was helped by Jason Field who seemed knowledgeable. As soon as I enter the vehicle, I notice the steering wheel is off. Every human on Earth knows that this is a alignment issue. I told the Jason who was sitting in the backseat that this was an issue. He said, “oh my Volkswagen does the same.” And what he didn’t know is I owned the same car in white. And I can prove it. So I told him, “well you need an alignment too.” And he said “this is normal.” Which it is not. Because my other 2017 Volkswagen Jetta is perfect. So he said “fine I’ll have the mechanics check it in the morning.” We couldn’t do the purchase due to some electrical issues. I come back the next day, and the seller pops up every now and then. And I ask “did you guys look at it?” And he said “we will, no worries.” My mistake was trusting someone which such lack of empathy or care. I should have known better. I made the transaction and I was off. I was driving on the freeway when I noticed the steering wheel was still off. So I called him up and asked “did y’all check it” and he said “yes. To which I responded “no worries I have guys that will check it”. It was completely off, LIKE REALLY off. I went to Valvoline to get an oil change and it was less than a quart, we understand that oil is maintenance, but less than a quart is not maintenance, it’s A NECESSITY FOR OIL. So I went to a mechanic, the original people that sold me my other Jetta. Immediately, I mean in the first 10 seconds they pull me aside and say “hey Chris did you crash this car?” And I said “no!!, I had it a week bro.” And they showed me how the last driver completely messed up the car by hitting the right front corner of the vehicle, with a terrible repair job. They had to repair the driver seat as it was crooked, they had to repair the gas tank because it was leaking fuel, the seat heater, the AC because there was a piece of plastic in the vent causing whistling and something else that wasn’t allowing cool air, the vents were crooked which didn’t allow full blast. And now I have to take it to the mechanics again for a possible damaged CV joint. And the alternator just gave out. As mechanics you expect that they can do two basic things. 1 check to see if there is oil. 2 tell the alignment is out by just using the steering wheel. If you can’t do that, which they didn’t. You can’t expect a mechanic capable of doing anything else. And Jason should have done better protecting me as a client. Jason with his lack of care/emotion, was devastating to me financially and emotionally. My situation, really has made me rethink how I ever buy a car again. I am a Marine Corps veteran, who just received his Firefighter state license. I am absolutely heart broken that they did this to me. -Christopher Wells More

Report | Print

Bob BAker VW and their staff were truly outstanding! They listened to what we needed and helped us each step of the way! They were all so friendly and very professional!Jason was awesome ! Very nice and wen listened to what we needed and helped us each step of the way! They were all so friendly and very professional!Jason was awesome ! Very nice and went above and beyond!Definitely would recommend them no doubt about it! Awesome customer service!!! Thank you! More

by Oscar Verified Customer Verified Customer

Report | Print

Everyone was of great help especially Jason in sales he is the one that helped me out and answered all of my questions with no problem. I would definitely recommend anyone looking to buy a car to go with J is the one that helped me out and answered all of my questions with no problem. I would definitely recommend anyone looking to buy a car to go with Jason because was of great help and a very honest person. Thank you! More

by ROMANZAMARRIPA Verified Customer Verified Customer

Report | Print

Jason sales men was so helpful soft spoken manners no pressure very professional knowledgeable the best . Jamie on finance very helpful tremendously knowledgeable very helpful pressure very professional knowledgeable the best . Jamie on finance very helpful tremendously knowledgeable very helpful More

by Baudilio Luciano Verified Customer Verified Customer

Report | Print

Great service. Great rate. Fair price and helpful service. Prompt and expedient. Over all I would ld recommend the dealership and staff to anyone in the market. service. Prompt and expedient. Over all I would ld recommend the dealership and staff to anyone in the market. More

by gtrentin4 Verified Customer Verified Customer

Report | Print

Jason at Subaru was knowledgeable, friendly, open, and welcoming to me and my wife. There was absolutely no pressure whatsoever during the entire process. Not being pressured while shopping for a car is v welcoming to me and my wife. There was absolutely no pressure whatsoever during the entire process. Not being pressured while shopping for a car is very important to me, and Jason gave me my space while offering suggestions and information. More

by RSANCHEZ0023 Verified Customer Verified Customer

Report | Print