Jason Gasiunas
Jason Gasiunas at DCH Wappingers Falls Toyota

Jason Gasiunas | Page 24

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
417 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.9

417 Reviews

Write a Review

417 Reviews of Jason Gasiunas

February 05, 2023

Dealership Rating
Employee Rating

The was kind friendly they explained the entire process . They got me in and out of there in no time at all. More

by Msjenniferjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

February 02, 2023

Dealership Rating
Employee Rating

Amazing service and staffs. They were very helpful and was able to fix the problem with my car. Above and beyond. Thanks again! More

by linamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Feb 02, 2023

DCH Wappingers Falls Toyota responded

It's really nice to hear that our team is amazing and everyone was very helpful with your needs. Thanks!

January 31, 2023

Dealership Rating
Employee Rating

Very disappointed in my last service. I was charged for a tire rotation which never happened. When I called to complain the manager was not available and had the service advisor call back More

by markrussell1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Would give the service manager a big 0 if I knew who they were

Feb 01, 2023

DCH Wappingers Falls Toyota responded

Hello Mr. Russell, I'm sorry to hear that your experience was not great. I did speak to Jason who helped you. He let me know he took responsibility for the error and wanted to contact you on his own. I wasn't made aware until I saw this review. We empower our people to handle concerns and encourage them to make the right decision for a speedy resolution. I'll work more with Jason on this matter. In the meantime a check request was made, and addition to that a credit in the same amount was issued to your account. Thank you, Ben Carlson Fixed Operations Manager 845-399-5589

January 27, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable, and professional staff provide quality services. Listen to questions and respond with clear answers. More

by ANGELICADONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

DCH Wappingers Falls Toyota responded

It's really great to hear that our team is friendly, knowledgeable, and professional. We also enjoy knowing that our team was able to answer your questions as well. Thanks!

January 26, 2023

Dealership Rating
Employee Rating

Always have a very good experience. Work done well on time and at a reasonable price More

by valvalentino777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

DCH Wappingers Falls Toyota responded

It's really a pleasure to hear that you always have a very good experience and our work is done on time and reasonably priced, thanks!

January 25, 2023

Dealership Rating
Employee Rating

Excellent Customer Service. The Employee were very caring. The service was very quick . The waiting area was clean. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks. It's really great to hear that our service team was very caring and helpful as well.

January 23, 2023

Dealership Rating
Employee Rating

Never disappointed, always greeted with a smile and great staff every time I go , and always fast and professional service More

by Suitandtie24seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your 5-star rating, we're glad to hear that our team greeted you warmly and you appreciate our fast and professional service!

January 22, 2023

Dealership Rating
Employee Rating

Great, clean comfortable very comfortable was very satisfied. Will visit again. Have a good day More

by NANAB0H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

DCH Wappingers Falls Toyota responded

It's great to hear that our team made sure you were comfortable and happy with everything, thanks!

January 22, 2023

Dealership Rating
Employee Rating

Efficient courteous competent Thank you Jason & I loved my technician video of my service. Brilliant 💡 idea My dad would’ve 😍 More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason the assistant service manager not sure w/o pic of his la

Jan 22, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your 5-star rating! It's really great to hear that Jason was helpful and you're pleased with the video as well.

January 18, 2023

Dealership Rating
Employee Rating

I’m always able to schedule an appointment within a reasonable amount of time and work is completed in stated timeframe. This past service appointment, I dealt with Jason as my service advisor, and he More

by rjleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

DCH Wappingers Falls Toyota responded

We're very glad to hear that Jason was helpful and your service visit was prompt and completely in a timely manner. Thanks for sharing your kind remarks!

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