Jason Gasiunas
Jason Gasiunas at DCH Wappingers Falls Toyota

Jason Gasiunas | Page 24

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
421 Reviews

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

421 Reviews

Write a Review

421 Reviews of Jason Gasiunas

February 08, 2023

Dealership Rating
Employee Rating

Got in on time, got out on time as well. Was able to see the vehicle on the lift to check the undercarriage. Service writer and tech were easy to work with. More

by FULPHILCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 07, 2023

Dealership Rating
Employee Rating

Every body was very good the mechanic put my INSP sticker straight and i like that lam very particular . More

by James Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 06, 2023

Dealership Rating
Employee Rating

Very helpful and courteous with quality service given in a timely fashion. Great to work with. More

by little.wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

little.wing responded

yes

Feb 06, 2023

little.wing responded

yes

February 06, 2023

Dealership Rating
Employee Rating

They are the best! !!! I love getting a video of my car from the tech. More

by LYNNMDOREMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Feb 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're so happy you had such a great experience at our dealership.

February 05, 2023

Dealership Rating
Employee Rating

The was kind friendly they explained the entire process . They got me in and out of there in no time at all. More

by Msjenniferjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

February 02, 2023

Dealership Rating
Employee Rating

Amazing service and staffs. They were very helpful and was able to fix the problem with my car. Above and beyond. Thanks again! More

by linamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Feb 02, 2023

DCH Wappingers Falls Toyota responded

It's really nice to hear that our team is amazing and everyone was very helpful with your needs. Thanks!

January 31, 2023

Dealership Rating
Employee Rating

Very disappointed in my last service. I was charged for a tire rotation which never happened. When I called to complain the manager was not available and had the service advisor call back More

by markrussell1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Would give the service manager a big 0 if I knew who they were

Feb 01, 2023

DCH Wappingers Falls Toyota responded

Hello Mr. Russell, I'm sorry to hear that your experience was not great. I did speak to Jason who helped you. He let me know he took responsibility for the error and wanted to contact you on his own. I wasn't made aware until I saw this review. We empower our people to handle concerns and encourage them to make the right decision for a speedy resolution. I'll work more with Jason on this matter. In the meantime a check request was made, and addition to that a credit in the same amount was issued to your account. Thank you, Ben Carlson Fixed Operations Manager 845-399-5589

January 27, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable, and professional staff provide quality services. Listen to questions and respond with clear answers. More

by ANGELICADONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

DCH Wappingers Falls Toyota responded

It's really great to hear that our team is friendly, knowledgeable, and professional. We also enjoy knowing that our team was able to answer your questions as well. Thanks!

January 26, 2023

Dealership Rating
Employee Rating

Always have a very good experience. Work done well on time and at a reasonable price More

by valvalentino777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

DCH Wappingers Falls Toyota responded

It's really a pleasure to hear that you always have a very good experience and our work is done on time and reasonably priced, thanks!

January 25, 2023

Dealership Rating
Employee Rating

Excellent Customer Service. The Employee were very caring. The service was very quick . The waiting area was clean. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks. It's really great to hear that our service team was very caring and helpful as well.

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