Jason Laflam | Page 9

This review is for Handy's Downtown- my experience was fantastic. Excellent customer service, knowledgeable, trustworthy team. Drove up from Middlebury because I researched this make and model and their fantastic. Excellent customer service, knowledgeable, trustworthy team. Drove up from Middlebury because I researched this make and model and theirs was the best value around. What a find! The car was in excellent condition, Kevin and the team gave me a fair deal on my trade, made the process easy, made sure I was happy in every way. Dennis (finance manager) patiently talked me through my options and made sure I understood all the details, because he wanted me to be comfortable with the purchase. Several days later and still completely satisfied. It was like stepping back in time to a dealership where customer satisfaction and reputation still really matters to them. Such a refreshing experience- I would recommend a visit to anyone looking for a great deal on a nice vehicle. You'll actually have fun! More

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This is my second vehicle purchased at Handy Toyota and the service department has always been friendly, quick, and thorough. This time was no exception Jason LaFlam checked my car in early and the departm the service department has always been friendly, quick, and thorough. This time was no exception Jason LaFlam checked my car in early and the department was well under the estimated timeframe given upon arrival. More

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was told it would take an hour for service, it was exactly that. Thank you Jason for your service and hospitality! great knowing that my truck passed the MPI report for the recall. exactly that. Thank you Jason for your service and hospitality! great knowing that my truck passed the MPI report for the recall. More

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Handy Toyota in St. Albans has been wonderful to deal with from test driving my vehicle to each required maintenance appointment. I recently had to bring my vehicle in for required maintenance and Jason with from test driving my vehicle to each required maintenance appointment. I recently had to bring my vehicle in for required maintenance and Jason Laflam and Darren Callan were friendly and professional. More

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Jason was helpful to explain things around our 5,000 mile multipoint inspection and what to expect around future inspections. Very informative, thank you! multipoint inspection and what to expect around future inspections. Very informative, thank you! More

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Handy is one of the better dealerships in Vermont. Their focus on the customer keeps me returning. focus on the customer keeps me returning. More

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I came in for a State inspection and was told by Jason I need rear shocks and I would need to reschedule an appointment. Jason reschedule my appointment a few days later to my delight. The vehicle was under need rear shocks and I would need to reschedule an appointment. Jason reschedule my appointment a few days later to my delight. The vehicle was under CPO warrenty so this was minimal cost to me. Jason even got me a car to use for the day so I could complete my other appointment. All in all this was a great experience dealing with Toyota Service department and Jason. He was professional, friendly and made sure my car needs were met to my satisfaction. Thanks for making it a positive and easy experience. Paul Provencher More

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I brought my Toyota Corolla in for service and Jason the advisor was professional and helpful with questions concerning the repair. Thank you advisor was professional and helpful with questions concerning the repair. Thank you More

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A huge thank you to Jason LaFlam in Service (as well as the service crew) while at a scheduled car appointment on 11.17/21. I was there for an oil change change and winter tire switch. I knew that a fro the service crew) while at a scheduled car appointment on 11.17/21. I was there for an oil change change and winter tire switch. I knew that a front brake service would be needed soon, but they made it happen while the car was on the lift...all in 90 minutes! The best service visit at Handy in over 20 years as a customer! Thanks to all. Deb Higgins More

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I just want to thank Handy Toyota service! The entire team was able to work around my schedule and get me into service quick and easy. Thanks to Darren, Tory, Jason L., Jason P. and John M. for their hel team was able to work around my schedule and get me into service quick and easy. Thanks to Darren, Tory, Jason L., Jason P. and John M. for their help! I would recommend Handy Service Dept. to anyone looking for friendly and professional service. More

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