Jason Park

I recently purchased from Santa Cruz Toyota and was really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative really impressed with the whole team. From start to finish, they were professional and genuinely friendly — made the whole process feel collaborative rather than pushy. This is actually my second time buying from them, and they delivered the same great service both times. What really stood out was their transparency on pricing. No hidden fees, no surprises. They clearly explained everything and were straightforward about what I was paying for. That kind of honesty makes a huge difference when you're making a big purchase. If you're in the area and looking for a Toyota dealership, definitely check them out. 10/10 would go back. More

by chicabean84 Verified Customer Verified Customer

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I am a person of my word and would expect the same when making such a large purchase. making such a large purchase. More

by MJ Verified Customer Verified Customer

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Clean, friendly, good prices. Wish it didn't take so long. Bought a car with cash and it still took awhile. Wish it didn't take so long. Bought a car with cash and it still took awhile. More

by hdsleiman Verified Customer Verified Customer

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The dealer was attentive and easy to deal with, but some safety checks for hybrids should have been completed before handing the vehicle over for sale safety checks for hybrids should have been completed before handing the vehicle over for sale More

by mughi95124 Verified Customer Verified Customer

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I had a very good experience, I would recommend Santa Cruz Toyota !! Had a great experience 25 years ago, and that's why I came back! Cruz Toyota !! Had a great experience 25 years ago, and that's why I came back! More

by drose790 Verified Customer Verified Customer

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This was the most satisfying car purchase I've had in 52 years - no high pressure sales, clear and concise communication (almost entirely over text messages!) and a focus on finding the right car not just c years - no high pressure sales, clear and concise communication (almost entirely over text messages!) and a focus on finding the right car not just clearing inventory. I will be returning to buy my next Toyota with Chris. More

by toyota17 Verified Customer Verified Customer

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Great customer service. Really informed employees. Felt welcomed and all options for the vehicle as well as financing were explained well. Highly recommend. Really informed employees. Felt welcomed and all options for the vehicle as well as financing were explained well. Highly recommend. More

by Rosefam5 Verified Customer Verified Customer

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Everyone I worked with was friendly and straightforward and transparent Transparent about pricing and financing options. Richard was able to work with me on locating the right car we wanted. and transparent Transparent about pricing and financing options. Richard was able to work with me on locating the right car we wanted. More

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Salesperson, sales manager, finance person all very knowledgeable and above all not 'pushy.' They located my perfect car timely. The whole process was just a couple of hours. Overall it was a very good knowledgeable and above all not 'pushy.' They located my perfect car timely. The whole process was just a couple of hours. Overall it was a very good experience. More

by mhopper11 Verified Customer Verified Customer

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The initial sales process was great. However, finance process has been terrible; nearly 3 weeks later and still waiting on finance manager to process some of our paperwork. However, finance process has been terrible; nearly 3 weeks later and still waiting on finance manager to process some of our paperwork. More

by rachel.debruin44 Verified Customer Verified Customer

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