Jason Saephanh | Page 5

Told me I didn’t need to get my air conditioning serviced done. Appreciated the honesty done. Appreciated the honesty More

by RCHEEK1947 Verified Customer Verified Customer

Report | Print

They are quick to get you check in and getting your paperwork completed so that you can be on your way paperwork completed so that you can be on your way More

by YSAELEE2001 Verified Customer Verified Customer

Report | Print

Great communication! Quick and efficient service. I have been taking my Toyotas to this dealership since 2010. Quick and efficient service. I have been taking my Toyotas to this dealership since 2010. More

by KJENNAE Verified Customer Verified Customer

Report | Print

I have been going to Maita for years. Jason Saephanh was excellent as my recent service advisor. He was knowledgeable and made sure I understood my car’s problem and resolution. I have Jason Saephanh was excellent as my recent service advisor. He was knowledgeable and made sure I understood my car’s problem and resolution. I have always been extremely satisfied with the service I receive at Maita. More

by Service 9/26 Verified Customer Verified Customer

Report | Print

'I've been a customer of Maita Toyota for several decades, Their service department has remained consistently helpful, courteous, and responsive. I think I've been spoiled. decades, Their service department has remained consistently helpful, courteous, and responsive. I think I've been spoiled. More

by CELDRED Verified Customer Verified Customer

Report | Print

There is staff in the service department who provide excellent customer service. I have been a customer for 20 years. excellent customer service. I have been a customer for 20 years. More

by brbandit999 Verified Customer Verified Customer

Report | Print

Maita team was not able to find what turned out to be a spark plug issue. spark plug issue. More

by DESERT_GAL Verified Customer Verified Customer

Report | Print

From the start of my interaction with Jason Saephanh he was rude and confrontational. After answering several questions and still feeling he was talking down to me, I called him out on this. I asked for a was rude and confrontational. After answering several questions and still feeling he was talking down to me, I called him out on this. I asked for a Uber ride home I waited over 15 minutes with no notification of a ride on the way. After bringing this to his attention, I had a ride notification in less than a minute. I seriously doubt he sent a request initially. He had previously told me the car computer stores the history of computer malfunctions but when I asked when the computer showed the car initially malfunctioned, I was told that information isn’t available or stored. I don’t believe anything this guy says and I have completely lost faith in Maita’s ability to take care of my car. I will take my business elsewhere from now on More

by FRANKENLINDA611 Verified Customer Verified Customer

Report | Print

They did a great job although I hate all of these follow up surveys. Annoying up surveys. Annoying More

by KNCNNOL Verified Customer Verified Customer

Report | Print

everything was done professionally and the service advisor was thorough and helpful. Car was done when promised. advisor was thorough and helpful. Car was done when promised. More

by BOBRWB Verified Customer Verified Customer

Report | Print