Jason Saephanh | Page 6

My service representative Jason was very knowledgeable, I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at t I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at the current maintenance appointment. Would be happy to work with him again. More

by TDELLER Verified Customer Verified Customer

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Helpful, timely, nice service. I don’t have more to say but this app is requiring it. I don’t have more to say but this app is requiring it. More

by JAD4POTS Verified Customer Verified Customer

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I think that maita Toyota is a good dealership, but I also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. More

by PRINCEBLACKKNIGHT Verified Customer Verified Customer

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Service has deteriorated since COVID. It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita sin It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita since 1996. More

by MR.ROADS Verified Customer Verified Customer

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My 4Runner has 17500 and the 4Hi, 4LO, 2H shifter knob was rattling so it should be covered under the 25k warranty. The techs said it had looked like the cap on the knob had been pried and glued. I have was rattling so it should be covered under the 25k warranty. The techs said it had looked like the cap on the knob had been pried and glued. I have only taken my car to Maita for service other than my original purchase from Downtown Toyota in Oakland (Maita did not have this trim in the color I wanted when I purchased). They had my car for half the day and wanted to charge $105 for a part that was $60. The knob just screws on and off the shifter and should be, at most, a 5 min job. I will take my car elsewhere for service. More

by JOYOG Verified Customer Verified Customer

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I could not get answers to why repair was so expensive. I was not heard, I was dismissed because I would not just hand over the money I was not heard, I was dismissed because I would not just hand over the money More

by MZGRINCH Verified Customer Verified Customer

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The review is based on service. . I had an appointment @8:45am.. I purchased a product from your company based on the recommendation from the service person a couple months ago.. I s . I had an appointment @8:45am.. I purchased a product from your company based on the recommendation from the service person a couple months ago.. I spent more than $400 on a maintenance package.. the windshield wiper I purchased based on the recommendation from your service people.. they installed a DEFECTIVE WINDSHIELD WIPER .. it’s the rainy season currently.. they replaced it free .. but they made me wait an hour for it to be installed.. anyone with experience knows it DOES NOT TAKE an hour to install ONE windshield wiper.. More

by ATUESE Verified Customer Verified Customer

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Great service and the asean employees are very helpful and honest. Satisfied with the service. and honest. Satisfied with the service. More

by CC48CB Verified Customer Verified Customer

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Jason Saephon continues to go above and beyond. Thanks for another great experience at Maita Toyota. Thanks for another great experience at Maita Toyota. More

by RONNICOMSTOCK Verified Customer Verified Customer

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My service rep was great and very helpful. However, the Maita Toyota service center has been a frustrating experience for us when we have an issue with our Sequoia. We have brought it in twice However, the Maita Toyota service center has been a frustrating experience for us when we have an issue with our Sequoia. We have brought it in twice for warning lights and electronic system issues and both times Toyota has not been able to diagnose or correct the issue and has sent us home without any resolution and the problems persist. More

by DDIAZ5 Verified Customer Verified Customer

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