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Jason Simons

Overview Reviews (982)

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Jason Simons

Jason Simons | Page 15

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

982 Reviews

Overview Reviews (982)

Dealership Experience

15 yrs

Industry Experience

28 yrs, 6 mos

4.7

982 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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982 Reviews of Jason Simons

September 03, 2024

Dealership Rating

Employee Rating

Staff always courteous and professional. You don’t try to force customers to spend more money than the service should be. Thank you You don’t try to force customers to spend more money than the service should be. Thank you More

by LOUTO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan

Sep 04, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 31, 2024

Dealership Rating

Employee Rating

The service crew doing great job in constantly explaining their customers on the current situation and what needs to be done.. their customers on the current situation and what needs to be done.. More

by KRISHNASOMA19621

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Sep 02, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that our service crew keeps customers informed and ensures clarity about the work being done. We appreciate your recognition and look forward to continuing to provide excellent service! Jacqueline Goldsboro - Customer Care Coordinator

August 29, 2024

Dealership Rating

Employee Rating

Buen servicio y trato amabley muy profesionales en el trabajo que de senpeñany precios razonables trabajo que de senpeñany precios razonables More

by Guillermo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 30, 2024 -

Tynan's Nissan Aurora responded

"¡Gracias por su reseña! Nos alegra saber que recibió un servicio amable y profesional, además de precios razonables. Su satisfacción es nuestra prioridad, y esperamos poder servirle nuevamente pronto." Jacqueline Goldsboro - Customer Care Coordinator

August 24, 2024

Dealership Rating

Employee Rating

Great. Easy and fast service. Kind people working there. Anything you need they will provide. Easy and fast service. Kind people working there. Anything you need they will provide. More

by NOAH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for your great feedback! We're pleased to hear that you found our service easy and fast and that our team was kind and helpful. If you need anything else, we're always here to assist. Jacqueline Goldsboro - Customer Care Coordinator

August 24, 2024

Dealership Rating

Employee Rating

Received my cars information and the problem and after agreement , receiving timely tracking of my Nissan Rogues progress of service and fix. . The experience was great and the service performance from Lu agreement , receiving timely tracking of my Nissan Rogues progress of service and fix. . The experience was great and the service performance from Luke Clearwater was outstanding as well as the service manger Jason. Nice work guys! More

by LAWRENCESANCHEZ1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater

Aug 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for the excellent review! We’re thrilled that Luke Clearwater and Jason provided outstanding service and that you were informed throughout the process. It’s great to know that your experience with us was positive. We appreciate your kind words and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

Dealership Rating

Employee Rating

Multiple visits for the same issue. Never resolved. I will not be back ever again. Never resolved. I will not be back ever again. More

by BCCOOLSPAA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 22, 2024 -

Tynan's Nissan Aurora responded

We're sorry to hear about your experience. This is not the level of service we strive to provide. If you're open to it, we'd like to discuss the issue further and see if there's anything we can do to make things right. Thank you for your feedback. Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Dealership Rating

Employee Rating

I like the service and communication with customers. i love Nissan cars and how it’s working i love Nissan cars and how it’s working More

by munyanezaildephonse8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and that you love your Nissan. We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 19, 2024

Dealership Rating

Employee Rating

Jason really took good care of me and my car. Very good communication and definitely went the extra mile. Thank you Very good communication and definitely went the extra mile. Thank you More

by JOLENE.MUTCHLERR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mohamad Al Dabbas

Aug 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We're delighted to hear that Jason took great care of you and your car. We appreciate your 5-star review and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

August 18, 2024

Dealership Rating

Employee Rating

The dealership itself is decent for being a dealership - they overcharge for things because at the end of the day, they are a business. I actively am trying to learn to do things myself, or find an indepen they overcharge for things because at the end of the day, they are a business. I actively am trying to learn to do things myself, or find an independent place that has morals and values that are like mine. I recently had a negative experience here with Adnan because there was a pricing issue that left me so angry that I left without completing the only thing I came in for. This issue had to do with a difference in cost of a part. They quoted me one price, and then came back to me an hour later to tell me that it would be something different. I felt I was being fooled around with due to pricing, so I left. I will be looking to another dealer/ independent mechanic to give that amount of money to. The thing these businesses have completely forgotten about is how important the principle of a situation /decision is. Once they sort that out, I may come back. More

by LCJOHNSON64

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater

Aug 19, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We appreciate you taking the time to share your experience. We’re sorry to hear about the pricing issue you encountered and understand your frustration. Ensuring transparency and fairness in our pricing is important to us, and we regret that this situation led to a negative experience. Your comments will be shared with our team to prevent similar issues in the future. If you decide to give us another chance, we’d be grateful for the opportunity to make things right. Thank you for your honest review. Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

Dealership Rating

Employee Rating

Accurate and timely. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. More

by T.POWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our accurate and timely service, and that you enjoyed the atmosphere. We apologize for missing the vehicle wash, and we'll make sure to address that in the future. We appreciate your understanding and look forward to welcoming you back! Jacqueline Goldsboro - Customer Care Coordinator