Jason Simons
Jason Simons at Tynan's Nissan Aurora

Jason Simons | Page 14

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7
968 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

28 yrs, 3 mos

4.7

968 Reviews

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968 Reviews of Jason Simons

August 24, 2024

Dealership Rating
Employee Rating

Received my cars information and the problem and after agreement , receiving timely tracking of my Nissan Rogues progress of service and fix. . The experience was great and the service performance from Lu More

by LAWRENCESANCHEZ1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Clearwater

Aug 26, 2024

Tynan's Nissan Aurora responded

Thank you for the excellent review! We’re thrilled that Luke Clearwater and Jason provided outstanding service and that you were informed throughout the process. It’s great to know that your experience with us was positive. We appreciate your kind words and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

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Multiple visits for the same issue. Never resolved. I will not be back ever again. More

by BCCOOLSPAA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 22, 2024

Tynan's Nissan Aurora responded

We're sorry to hear about your experience. This is not the level of service we strive to provide. If you're open to it, we'd like to discuss the issue further and see if there's anything we can do to make things right. Thank you for your feedback. Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

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I like the service and communication with customers. i love Nissan cars and how it’s working More

by munyanezaildephonse8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 21, 2024

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and that you love your Nissan. We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 19, 2024

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Jason really took good care of me and my car. Very good communication and definitely went the extra mile. Thank you More

by JOLENE.MUTCHLERR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mohamad Al Dabbas

Aug 20, 2024

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We're delighted to hear that Jason took great care of you and your car. We appreciate your 5-star review and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

August 18, 2024

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Employee Rating

The dealership itself is decent for being a dealership - they overcharge for things because at the end of the day, they are a business. I actively am trying to learn to do things myself, or find an indepen More

by LCJOHNSON64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater

Aug 19, 2024

Tynan's Nissan Aurora responded

Thank you for your feedback. We appreciate you taking the time to share your experience. We’re sorry to hear about the pricing issue you encountered and understand your frustration. Ensuring transparency and fairness in our pricing is important to us, and we regret that this situation led to a negative experience. Your comments will be shared with our team to prevent similar issues in the future. If you decide to give us another chance, we’d be grateful for the opportunity to make things right. Thank you for your honest review. Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

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Accurate and timely. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. More

by T.POWELL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 15, 2024

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our accurate and timely service, and that you enjoyed the atmosphere. We apologize for missing the vehicle wash, and we'll make sure to address that in the future. We appreciate your understanding and look forward to welcoming you back! Jacqueline Goldsboro - Customer Care Coordinator

August 10, 2024

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Friendly, honest, professional, responsive in both service department and sales department. I bypass much closer dealers to do business with Tynan’s. More

by Cobbtrask
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mindy Carlyle

Aug 15, 2024

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you find our service and sales departments friendly, honest, professional, and responsive. Your decision to bypass closer dealers means a lot to us, and we're honored to have earned your trust. If you need anything in the future, we're here to help. Thanks for choosing Tynan’s! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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I really love how nice they are and do not judge about how many nails I have gotten in my tires. It is not my fault the roads aren't clean. More

by NATHALIE.OCHOAMERAZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 15, 2024

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you felt well-treated and not judged during your service visit. We understand that road conditions can be challenging, and we're here to help with any tire issues you encounter. If you need any further assistance, just let us know! Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

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Everyone was lovely. Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding More

by ELYSE.UNDERWOOD4
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Aug 15, 2024

Tynan's Nissan Aurora responded

Thank you for your kind words about our customer service! We appreciate your feedback and will ensure it is shared with our team. We value our employees and strive to compensate them fairly for their hard work. If you have any other comments or need further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

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The service is inconsistent. Repairs often need to be brought back. Many in the service department are rude. They are generally not committed to customers. Consider shopping else More

by M1IN1STARJDP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Clearwater

Aug 15, 2024

Tynan's Nissan Aurora responded

Thank you for your feedback. I apologize for the inconsistencies and any negative experiences you’ve had. We take your concerns seriously and will work to address them. If you’d like to discuss this further, please contact us directly. Jacqueline Goldsboro - Customer Care Coordinator

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