Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,797 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 05, 2026
All the Kia employees were friendly, courteous and
professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was
More
by dianamessier
Verified Customer
Verified Customer
March 05, 2026
Everyone was kind and thoughtful.
Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete.
More
by markyg514
Verified Customer
Verified Customer
Employees Worked With
March 03, 2026
Your staff is, as always, kind, courteous, and
professional. The shuttle service always helps when planning the service and I have always had a very pleasant experience at Kia, for which I’m grate
More
by ARUS.ARAMYAN
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
I am not entirely sure who was the gentlemen at the pick up, he’s young and has a long beard, I thought it could’ve been AJ
Dealership Inventory (347 Vehicles)
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
