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Coastal Kia
Wilmington, NC
5,983 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 31, 2026
Great overall experience, never felt pressure and
straightforward. I would recommend them. Fifteen word minimum on this review is a bit much
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by david@kingtidecrafted.com
Verified Customer
Verified Customer
July 31, 2026
I had an excellent experience at Coastal Kia, and Steve
Kramer made the entire process easy and enjoyable. Steve was professional, knowledgeable, and never made me feel pressured. He took the time to answe
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by TAWANAJACOBS34
Employees Worked With
July 31, 2026
I had a great experience with Jacob and everything went
smoothly until I spoke to Nick about the car warranty. He was very rude and couldn’t get straight to the point. Everything was great besides that!
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by juliabarn
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (273 Vehicles)
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
