Jason Womack | Page 4

Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly address and resolve my problem is greatly appreciated! More

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Colin took great care of me as my service advisor. He was polite, performed a walk around inspection, updated me throughout the process and even took the time to review my vehicle’s multi-point inspec He was polite, performed a walk around inspection, updated me throughout the process and even took the time to review my vehicle’s multi-point inspection with me. Corey, my technician, was very knowledgeable. He not only fixed my car quickly, but he fixed it right the first time. Jason, the service manager, made sure that I was comfortable and well taken care of during my visit. Five Stars are not enough. These folks are worth 10s across the board! More

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Absolutely the best Service Department I have ever visited. The staff is outstanding and always has your best interest in mind. visited. The staff is outstanding and always has your best interest in mind. More

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Honest and informative! Customer for life! Thank you Jason and Travis for your service. Best dealership experience and shall continue to love my Subaru. Customer for life! Thank you Jason and Travis for your service. Best dealership experience and shall continue to love my Subaru. More

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I had a great experience with my car repairs here. Matthew Branch and Jason Womack went above and beyond!🙌 Matthew Branch and Jason Womack went above and beyond!🙌 More

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Initially was frustrated with service received but promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I received.I am happy that Jason, Rex and David all went out of their way to accommodate me and took care of everything for me. Thanks to 5 star Subaru! More

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Quick greeting me, very friendly staff, snack bar and waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! More

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Just went for my 6000/6 month oil change. and inspection. They went over everything prior and the results afterwards. Great service! and inspection. They went over everything prior and the results afterwards. Great service! More

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I am writing to express my gratitude and appreciation for the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my 2023 Subaru Outback, which had a faulty battery . I was very impressed by how quickly and smoothly the dealer handled the claim process, and how they provided me with a loaner car while my vehicle was being repaired. The  staff was very friendly, professional, and knowledgeable. They answered all my questions and explained everything clearly. They also kept me updated on the status of the repair and notified me when it was completed. I was very happy to receive my car back in perfect condition, and with a complimentary wash and vacuum. I would  like to recognize the members of the team that have exceeded my expectations and earned my loyalty as a customer. When I dropped off the car my wife and I were greeted by Lauren Cano. Lauren had great customer service skills as she and my wife chatted while I was talking with Jason Womack(Service Director). Jason had a loan car waiting for us and told me that Michael Ohanesian would be handling our R.O. Please recognize : Lauren Cano Jason Womack Michael Ohanesian They were absolutely the dream team in the service department. Their efficiency allowed us to get our car back way ahead of the time we were expecting it to take. I will definitely recommend Five Star Subaru to my friends and family. More

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There were no serious problems. Most issues were caused by delays due to test equipment failure. Most issues were caused by delays due to test equipment failure. More

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