Jason Yeomans | Page 16

New facility Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is p Love the new facility. Very comfortable customer area with numerous areas to plug in electronic devices. Nice showroom. Only area I would improve is providing greater variety of magazines to read. Entire facility only has one magazine. If one is waiting for a longer period of time, it would be nice to read more than one magazine. More

by cardinalvotaw Verified Customer Verified Customer

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Another great buying experience Jason did another great job and was very patient with us as we looked for the vehicle we wanted. He actually drove us to the rear storage lot to find Jason did another great job and was very patient with us as we looked for the vehicle we wanted. He actually drove us to the rear storage lot to find the exact car we ended up being interested in. The entire process was very smooth. More

by jeff.windham Verified Customer Verified Customer

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Sale of Used Lexus RX w/Trade-In Salesman took the time to listen to our needs basis our feedback before, during and after our initial "test drive" of the RX we were initially interes Salesman took the time to listen to our needs basis our feedback before, during and after our initial "test drive" of the RX we were initially interested in buying. Basis our feedback he was able to direct us to an RX model that had the features my wife and I were looking for. He kept us abreast of the status of each step in the purchase, (trade-in) process. The Financial transaction paperwork went smoothly as the Finance Manager took the time to explain the process in dealing with my financial institution as needed to complete the purchase transaction, as well as explaining each section of the "add on" service/maintenance options available to us post acquisition. More

by LECARNEY Verified Customer Verified Customer

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Excellent service, comfortable showroom Our experience was wonderful. Both Jason and Caleb were professional, timely, knowledgeable, and a pleasure to work with during our purchase process. Our experience was wonderful. Both Jason and Caleb were professional, timely, knowledgeable, and a pleasure to work with during our purchase process. The dealership is comfortable and well appointed. More

by GLENDA3 Verified Customer Verified Customer

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Made a terrible situation acceptable! I test drove a used vehicle about a week prior and took a few days to consider the vehicle. I called my salesperson, Jason Yoemanns several days late I test drove a used vehicle about a week prior and took a few days to consider the vehicle. I called my salesperson, Jason Yoemanns several days later and made a proposal to purchase the car and after a bit we agreed on the price. At 10 am on a Thursday i picked up the vehicle having moved through the process of trading in my old car and paying for my new (used) vehicle in abut 90 minutes. Awesome! I left the dealership and about 10 minutes into my drive the dash panel lights and instrumentation started blinking and the car lost all power. I was able to navigate into a parking lot. Can you imagine the sick feeling having just written a check for a car no longer under warranty of any kind? After trying to jump the vehicle to drive it back to Lexus with no success, my wife and I called Jason and explained. Without hesitation he was on his way with a battery and technician. The new battery got us rolling but we were all concerned so we drove back to the dealership and took the car to service. Ultimately the problem was a failed alternator. "It" happens I suppose. I was quietly hoping to pay cost, or parts with no labor or something - it was an As Is -Where Is purchase so Northside was not obligated to do anything. But, Jason returned saying that they would cover the entire cost and provide me a loaner until the repairs were complete. What a relief. This is why you buy a Lexus, from Lexus!! And Jason was calm and cool and helpful through out. I consider this experience above and beyond. Thank You Tony More

by tschnur Verified Customer Verified Customer

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Luxury I absolutely love my new car!!! Lexus NEVER EVER disappoints!! I’ve driven Lexus autos for about 15 years..... never in all that time have I been disa I absolutely love my new car!!! Lexus NEVER EVER disappoints!! I’ve driven Lexus autos for about 15 years..... never in all that time have I been disappointed .... luxury luxury luxury.... I tried using other dealerships... NONE WERE EVEN CLOSE to the customer service in a Lexus dealership... my NX300 is awesome... safety, sassy good looked inside and out! Very happy with my purchase!! More

by melindathomp Verified Customer Verified Customer

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As Always Luxury At It’s Finest Never ever have I experienced poor service at my Lexus dealership!! Great service!!! After visiting a few other dealers I was happy to walk into Lexus Never ever have I experienced poor service at my Lexus dealership!! Great service!!! After visiting a few other dealers I was happy to walk into Lexus!!! Very happy with my purchase!!! More

by melindathomp Verified Customer Verified Customer

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Professional from start to finish Honestly the best car buying experience ever. Jason , sales rep was a real professional. Had everything organized by the time I walked in. The entire Honestly the best car buying experience ever. Jason , sales rep was a real professional. Had everything organized by the time I walked in. The entire staff seemed happy to be at work. The process was seamless!! More

by LSUtiger Verified Customer Verified Customer

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Great They were helpful and efficient. I’ve dealt with several dealerships in the process of trying to buy a car. The others were pushy and a bit deceiving They were helpful and efficient. I’ve dealt with several dealerships in the process of trying to buy a car. The others were pushy and a bit deceiving in their advertisements. More

by WJOIL Verified Customer Verified Customer

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Another great experience at Northside Lexus This is the second Lexus we have bought from Northside. The main reason we returned was our salesman Jason Yeomans. Our first experience dealing with This is the second Lexus we have bought from Northside. The main reason we returned was our salesman Jason Yeomans. Our first experience dealing with Jason 5 years ago was such an easy and pleasant transaction I made sure I kept his card. Buying a car from Jason is like buying a car from a friend, that is if your friend knew everything there is to know about every part of your Lexus. Jason and the people at Northside Lexus are the best. I couldn't recommend anyone more highly. Thanks again for the great deal on our new RX 350. More

by THORNTON1956 Verified Customer Verified Customer

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