Javid Zahir | Page 4

MyAuto has a great service dept. Awesome waiting area. Staff are knowledgable, friendly, and very attentive to my needs. I will be recommending them to anyone. Staff are knowledgable, friendly, and very attentive to my needs. I will be recommending them to anyone. More

by soccerkh16 Verified Customer Verified Customer

Report | Print

The My Auto Service Center has always been considerate, understanding, logical, honest and provided timely service as explained. I have heard many other area wide Subaru owners say the My Auto Subaru Serv understanding, logical, honest and provided timely service as explained. I have heard many other area wide Subaru owners say the My Auto Subaru Service Center is the best one within a 100 miles.. More

by JHN Verified Customer Verified Customer

Report | Print

Thank you Beth and Javid for taking good care of me! Great service. Very knowledgeable and prompt. Always keeps me in the loop-excellent follow through. I’m a fan. Great service. Very knowledgeable and prompt. Always keeps me in the loop-excellent follow through. I’m a fan. More

Report | Print

The young man that sold us our car was very informative and did a great job! Javid who is in charge of service is awesome keeps you informed on the status of your car and works really great with customers and did a great job! Javid who is in charge of service is awesome keeps you informed on the status of your car and works really great with customers he is a great asset to this dealership. We’ve bought I think 7 cars from this dealership always treated well!!! More

by skrupp9 Verified Customer Verified Customer

Report | Print

Easy to schedule an appointment online, great customer service. Nice to be able to keep the car up and running with certified Subaru mechanics who know this vehicle inside and out. service. Nice to be able to keep the car up and running with certified Subaru mechanics who know this vehicle inside and out. More

by T. G. Verified Customer Verified Customer

Report | Print

Service team got me in and out in no time! Everyone was kind and courteous and did a wonderful job with covid protocol. Always exceptional service at my auto group. kind and courteous and did a wonderful job with covid protocol. Always exceptional service at my auto group. More

Report | Print

Great customer service, was squeezed in for an oil change when they had no other openings. Staff is wonderful and even had my car washed. when they had no other openings. Staff is wonderful and even had my car washed. More

Report | Print

I bought a 2008 Subaru Impreza from their used inventory. I realize that buying a used car is a gamble, but given that they promised it passed a "rigorous inspection" I expected some level of professionalism I realize that buying a used car is a gamble, but given that they promised it passed a "rigorous inspection" I expected some level of professionalism. When I purchased the vehicle I was promised a loaner car by my salesman for when I brought it in for agreed maintenance in two days. They denied me the loaner, but instead offered a shuttle service and told me it would take just the morning to fix it and they would call. They never called, so I called in the evening and was told they forgot to order a part, and it would be another four days. A week later I went to use the second set of keys, only to discover they did not start the car. I called upset and they promised to resolve the issue. They fixed the keys, but in the process made the remote start I bought the car from them with inoperable. They then told me their was nothing they could do, and I would have to pay to bring it somewhere else. They broke my vehicle, then made me pay $60 to fix it somewhere else. Two weeks later, the check engine light came on. Long story short, it needs a new catalytic converter and manifold, which costs $1,300 from the shops that I have called. It is extremely upsetting, given that they had tore the engine block apart replacing the head gaskets, timing belt, and water pump before purchase and I was promised it passed a "rigorous inspection". I have had the car for a month and some change, and am at just below $2,000 in maintenance. On top of all this I emailed a service manger my issues over a week ago, and they couldn't even bother with a response. I will not be trusting them with my business ever again and suggest you don't either. More

Report | Print

Even the new faces are welcoming and friendly. Very prompt and polite upon arrival. Staff throughout the building while waiting was extremely cordial and a pleasure to visit with. prompt and polite upon arrival. Staff throughout the building while waiting was extremely cordial and a pleasure to visit with. More

by ernestbentz Verified Customer Verified Customer

Report | Print

Service maintenance for my Subaru Forester. Extremely courteous and fast service. All my questions were answered and I would recommend to others needing work on their vehicles. Very clean enviro Extremely courteous and fast service. All my questions were answered and I would recommend to others needing work on their vehicles. Very clean environment as well. More

Report | Print