Javier Garcia
Javier Garcia at Penske Buick GMC Of Cerritos
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Javier Garcia | Page 6

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Javier Garcia

July 03, 2023

Dealership Rating
Employee Rating

Enjoyed working with Javier, Julio and Walter. They made the buying experience smooth and worked with us. More

by RIYU74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristina Morales , Julio and Walter

Jul 05, 2023

Penske Buick GMC Of Cerritos responded

Thank you for the great rating and review. Our Sales Team is happy to see that you had a smooth car-buying experience at Penske Buick GMC of Cerritos. Congratulations on the new car!

July 03, 2023

Dealership Rating
Employee Rating

The service was great . Everyone was so attentive and accommodating. Highly Recommend this dealership. Thank you More

by MOISPEREZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2023

Penske Buick GMC Of Cerritos responded

Hello, Penske Buick GMC of Cerritos wants to thank you for your excellent review. It makes us happy to read that you received great service, and that our team was attentive and accommodating. We appreciate your recommendation and we hope you enjoy your day.

July 02, 2023

Dealership Rating
Employee Rating

Very good customer service. All individuals I had contact with were very polite and honest. They listened to my needs and restrictions and made it work without pressure. Offices More

by MY1LOVEMILAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stein , Julio (he was working under Javier)

Jul 04, 2023

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Penske Buick GMC of Cerritos. We thank you for your business.

July 01, 2023

Dealership Rating
Employee Rating

Very helpful and would recommend the dealer to anyone. Thank you for all the help. More

by 19DRD91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno

Jul 03, 2023

Penske Buick GMC Of Cerritos responded

We are so grateful for this positive five-star rating. Our entire team was happy to assist and we thank you for your recommendation here at Penske Buick GMC of Cerritos.

June 30, 2023

Dealership Rating
Employee Rating

I had a great experience and the employees were very helpful throughout the entire process. More

by Daniel Gonzales
Sales Price Transparency
Recommend Dealer
Yes
Jul 01, 2023

Penske Buick GMC Of Cerritos responded

Hello, Daniel, our Sales Team at Penske Buick GMC of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

June 19, 2023

Dealership Rating
Employee Rating

It was a great service and quick response in all my questions, all people involve were very helpful More

by ING.GALLEGOS88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno

Jun 20, 2023

Penske Buick GMC Of Cerritos responded

Hi, {LOC } wants to thank you for your 5-star review. It's delightful to read that you received great service, a helpful experience, and quick response times from our team. We are always happy to help.

June 16, 2023

Dealership Rating
Employee Rating

Javier was my sales rep and made my first time leasing an automobile a smooth and informative experience. He went above and beyond explaining the process so that I made the right decision. Javier (and his More

by Sandra V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2023

Penske Buick GMC Of Cerritos responded

Thank you for sharing your five-star review and recommendation, Sandra. It's wonderful to know our Sales Team was friendly, upbeat, and professional ensuring you not only enjoyed an informative and smooth car-buying experience, but also went above and beyond to fully inform you about the leasing process. Congratulations on your new vehicle. Please don't hesitate to contact us at Penske Buick GMC of Cerritos should you need any further assistance.

May 30, 2023

Dealership Rating
Employee Rating

They had a good costumer service and it was a pleasure buying my car there! More

by sheyra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno

May 30, 2023

Penske Buick GMC Of Cerritos responded

Hello Sheyra, thank you for your great review. We are happy to learn that our Sales Team provided you with a pleasant vehicle-buying experience at Penske Buick GMC of Cerritos. It would be an honor to assist you again someday.

May 27, 2023

Dealership Rating
Employee Rating

I just pick the car yesterday. ,My car still have same problem. I needed to bring back. Last time, Signal Hills gave a rental car while in service but Cerritos didn’t. More

by NIACHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 26, 2023

Dealership Rating
Employee Rating

My appointment was for Noon. Was supposed to take two hours. I waited in the visitors lounge. 2 1/2 hours later I called the service writer, Donald. He was at lunch. They ha More

by LARRYLONG714
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2023

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your feedback regarding the level of communication received from our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

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