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Javier Martinez
Javier Martinez at Braman BMW Miami

Javier Martinez

New Car Sales

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Javier Martinez

July 15, 2025

Dealership Rating
Employee Rating

Top class dealership. They treated my wife and I with white glove service upon leasing my 2026 X-5 More

by JEFFREYZANANIRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 15, 2025

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 15, 2025

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Employee Rating

I had a great experience! The staff were professional, knowledgeable, and attentive throughout the entire process. They answered all of my questions, provided clear informati More

by TERRICALASHLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neikeends Betancourt, Osvaldo Blanco, Cleverton Da Silva, Fernando Garcia, Jesus Pimienta, Amir Moayer, Salvador Lopez , Rafael Faria, Jenny Matus

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May 16, 2025

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 27, 2025

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Employee Rating

Very helpful great customer service, service was in a timely matter.everybody was super helpful nice and friendly I rate y’all service a A+ More

by Thetruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez

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Mar 27, 2025

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 24, 2025

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**Excellent attention and service, perfectly well located. I can recommend the maintenance and service to anyone who needs to have their car serviced.** More

by EBAZART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neikeends Betancourt, Osvaldo Blanco, Cleverton Da Silva, Fernando Garcia, Salvador Lopez , Rafael Faria, Jenny Matus, Alex, Cruz

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Mar 26, 2025

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2025

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Employee Rating

Would not recommend at ALL. They made me feel like I didn’t matter and were extremely rude throughout the entire process. Never got a thank you or a smile. More

by Sierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dayana

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Mar 27, 2025

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Sierra, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 20, 2025

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Outstanding Body Shop - My vehicle looks, feels, and acts like new… like nothing ever happened. Between getting the estimate and insurance approval, took a few weeks. By the time body shop started working More

by STANANAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Limatuj

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Mar 21, 2025

Braman BMW Miami responded

Stan, Thank you so much for your kind words for Erick and our team, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Dealership Rating
Employee Rating

Outstanding Body Shop - My vehicle looks, feels, and acts like new… like nothing ever happened. Between getting the estimate and insurance approval, took a few weeks. By the time body shop started working More

by STANANAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Limatuj

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Mar 21, 2025

Braman BMW Miami responded

Stan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Javier, Erick, and our team met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

Dealership Rating
Employee Rating

Excellent serves and very honest and knowledgeable I would recommend him to friends for sure More

by JPELAEZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez, Neikeends Betancourt, Osvaldo Blanco, Cleverton Da Silva, Fernando Garcia, Salvador Lopez , Rafael Faria, Jenny Matus, Maykel Ortiz

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Mar 07, 2025

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 06, 2025

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Employee Rating

The service was excellent and the representative Nasser was very professional with me thank you so much! More

by GLADYSMATHEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neikeends Betancourt, Osvaldo Blanco, Cleverton Da Silva, Fernando Garcia, Jorge Velazco, Salvador Lopez , Rafael Faria, Jenny Matus, Milton Tellez

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Mar 06, 2025

Braman BMW Miami responded

Gladys, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 30, 2023

Dealership Rating
Employee Rating

Only what's visible was cleaned up. Leaves were left in areas under hood. Cap was missing on brake fluid reservoir. More

by apcstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 30, 2023

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

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