30 Reviews
Write a Review30 Reviews of Jay Dhanani
August 14, 2022
Everything was such a easy transition with this dealership.. they made everything nice and comfortable dealership.. they made everything nice and comfortable More
Other Employees Tagged: Wesley Etheridge, Parker Gladney, Andrew Beck, Charlie Holmes, Terry Hartsell, Kevin Castillo, Tommy Page, Billy bateman , Kacey
July 09, 2022
They made my car buying experience easy and at the end of the day I left with a smile on my face and I am still smiling. They made sure that I was taken care of and even helped me move belongings from my tra the day I left with a smile on my face and I am still smiling. They made sure that I was taken care of and even helped me move belongings from my trade in. When in the market for a car again, I will be going to platinum. More
Other Employees Tagged: Andrew Beck
June 30, 2022
Great car buying experience. Jay was great to work with. No hassle, no pressure. Platinum CDRJ is a great dealership and I highly recommend it! Jay was great to work with. No hassle, no pressure. Platinum CDRJ is a great dealership and I highly recommend it! More
February 10, 2022
This is the third vehicle that I have purchased from this dealership, I have been very happy with the customer service each time, including sales and service. dealership, I have been very happy with the customer service each time, including sales and service. More
Other Employees Tagged: Andrew Beck
October 19, 2021
I purchased a Ram 3500 from this dealership last year and was sold a lot of extended warranties at the time. The finance guy assured me that should I sell the vehicle I would be refunded a prorated amount of was sold a lot of extended warranties at the time. The finance guy assured me that should I sell the vehicle I would be refunded a prorated amount of my unused extended warranty. Earlier this year I sold my Ram truck and provided the finance department with all of the required paperwork to submit for my refund. This was in July. I have not received my prorated refund to date and have attempted several times by phone, email, and even Facebook messenger to speak with Lyle Smith (Finance Manager) and can’t get a return call. I’ve reached out to the GM by email and no response. It seems I’m going to have to involve an attorney to get their attention. I would not recommend this dealership for this reason. By the way each time I’ve called their sales team I get an immediate response, but radio silence from finance when I try calling. Extremely unprofessional. More
Other Employees Tagged: Andrew Beck , Lyle Smith (Finance)
April 17, 2021
I had the most pleasant experience at Platinum Dodge in Terrell Texas. My sales rep was a blessing! I got the exact car that I wanted in the exact color I was looking for! He fought for me and he didn't qu Terrell Texas. My sales rep was a blessing! I got the exact car that I wanted in the exact color I was looking for! He fought for me and he didn't quit until I was happy! Thank you Jay. More
Other Employees Tagged: Billy bateman , Mrs. Gabby
December 05, 2020
They post trucks at the cleburne location that they don't even have. So when we went to look at a truck they stated thats at the other location, we simply asked the salesman, who stalked us in the parking lo even have. So when we went to look at a truck they stated thats at the other location, we simply asked the salesman, who stalked us in the parking lot, if he could get that truck to the platinum location and he said he would call to ask if its still available. he told me it was already sold per the cleburne location(Southwest). Whatever, so we decided with another truck and sat down and started the process. first off this sales man (i don't remember his name as it was a Indian name and hard to remember) was very rude and unprofessional. he made serval comments degrading me and my knowledge on trucks. After he lowballed the appraisal value of our truck we laughed and told him thats absolutely not happening. he went back to his boss and came up $5k higher. then gave us the final numbers that i never agreed too and we ended up walking over $2k. As we told this man we were not OK with that number he just said "ok then ill just sell it to someone else" and my reply was "ok so do it" and we left. he told me he would give us $750 and that we could close the deal. long story short, we didn't purchase the truck simply because of this terrible salesman who made me completely uncomfortable and the other sales man who was next to his office was listening to my husband and i's conversation when i asked the Indian sales man for some privacy to discuss with my husband. this dealership is extremely unprofessional, they are ripping people off, and they are extremely rude. We ended up driving 2 hours to cleburne and bought the truck he told us they sold!!! what a liar! this place is a joke DO NOT buy from them! EDIT the Indian mans name who this review is in regards to is Jay Dhanani. Screw him! More