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Jay Lazaro
Jay Lazaro at O'Meara Ford

Jay Lazaro | Page 5

Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.2
158 Reviews
4.2

158 Reviews

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158 Reviews of Jay Lazaro

March 02, 2023

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Employee Rating

Customer service is awful I needed to call to get info on my truck that was the only way to get information 🙃 More

by jibarra745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 06, 2023

O'Meara Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 06, 2023

O'Meara Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 26, 2023

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Employee Rating

Excellent service, but still waiting on my refund from Ford for payment I made to have flex plate, etc. repaired and Ford acknowledged the issue and extended the warranty. More

by harleydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2023

O'Meara Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 23, 2023

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Employee Rating

Jay and O’Meara Ford took excellent care of us and vehicle running great now! More

by BOBBELICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

O'Meara Ford responded

Thanks for sharing about your experience with Jay here at O'Meara Ford. We appreciate your business and hope to see you again soon!

February 18, 2023

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Employee Rating

Omeara Ford is a five Star Service department and Dealership was very professional and prompt to us. And Jair was extremely nice and helpful to us The Sturgeons More

by mcsturgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Craft, Mark Bultje, Nick Trujillo, Mike Scullion, Roger Condon , Joshua Dellemonache, Joey Doyle, Earl Golos, Miranda McDermott

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Feb 18, 2023

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 05, 2023

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Employee Rating

Jay was GREAT to work with. He was very responsive and listened to our concerns. He ensured that we will return to O’Meara Ford the next time we are looking to purchase a vehicl More

by Webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with Jay here at O'Meara Ford. We appreciate your business and hope to see you again soon!

February 01, 2023

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Employee Rating

Jair and Mark were so patient and amazing! I will definitely be doing business there again! More

by heath_lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bultje, Mike Scullion , Miranda McDermott

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Feb 02, 2023

O'Meara Ford responded

Thank you, Heath! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2023

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Employee Rating

Absolutely the worst service I’ve ever had. Brought it in with a sound got it back even more wrecked. More

by cmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trinidad

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Jan 30, 2023

O'Meara Ford responded

Thank you for bringing this to our attention. Your comments will be brought to management and a manager will be in touch.

January 27, 2023

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Employee Rating

Nice people who were able to get things worked out in a timely manner for getting the car fixed. More

by Vabowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miranda McDermott, Trinidad

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Jan 29, 2023

O'Meara Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

January 26, 2023

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Employee Rating

The service was completed on time. Every one was very courteous and professional. I have been doing business with them for years. More

by jtrujilloenterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 29, 2023

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

Jan 30, 2023

jtrujilloenterprises responded

Service was great

January 25, 2023

Dealership Rating
Employee Rating

Great customer service. ! Jair was very responsive to all my questions and gave good updates on status of my repairs. More

by HAIGHTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2023

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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