Jay Levy | Page 13

Bought Used - Treated like Royalty! I bought a previously owned Mercedes from Jay. The car was absolutely beautiful, Jay never used any "pressure tactics, was very patient with me and a I bought a previously owned Mercedes from Jay. The car was absolutely beautiful, Jay never used any "pressure tactics, was very patient with me and always professional. We took multiple cars on test drives and discussed the pros and cons of each during and after the drives. When it came time to negotiate price we had a bit of back and forth, but it wasn't uncomfortable or contentious. Took a while - but to say the least, I was quite pleased! After picking up the car and driving it for a few days there were a few specific things I either didn't like about the way the car drove. I brought it back and then met with Mikail and Jay together. First of all, they helped me understand a few things about this newer model car after going out driving with me and observing my operation. Then we in fact discovered a few minor things (previously not noticed wheel rash and some brake vibration. They fixed everything - i don't think I ever even got to the point of even asking/ demanding. If it wasn't quite right they offered to have it fixed - and they did so in no time. Mind you - the deal was closed. They had no obligation, but did it to make sure I was happy - and - I'd come back again! Well, my wife loves the car - and I am excited about the 2017 Audi Q5 - probably going to visit the guys again in a year or so. Wonderful experience - Jeff More

Helpful 0

Report | Print

Great Service My salesperson Jay Levy was very attentive to what I was looking for in a vehicle and within no time matched me up with my perfect fit. He was very k My salesperson Jay Levy was very attentive to what I was looking for in a vehicle and within no time matched me up with my perfect fit. He was very knowledgeable & thorough about explaining all of the features of the vehicle. When it came to negotiations Mikhail Moiseyev went above & beyond my expectations. The whole process was far less time spent than I could've ever imagined. More

Helpful 0

Report | Print

Great Sales Person! Jay was enthusiastic and on top off every aspect of the sale! His knowledge of each car and all aspects of the car was amazing. Ask for him when you Jay was enthusiastic and on top off every aspect of the sale! His knowledge of each car and all aspects of the car was amazing. Ask for him when you go to Audi Burlington. More

Helpful 1

Report | Print

Worst buying experience Just purchase a CPO Audi A3. Not a very good experience. Instead of writing a long story, I will just pin point the issues I had. Went to dealershi Just purchase a CPO Audi A3. Not a very good experience. Instead of writing a long story, I will just pin point the issues I had. Went to dealership on 12/27/2014 to test drive a 2015 CPO Audi A3 Prestige. great vehicle. Could not work a deal out at this time. I pointed out to Jay that the left front rim and tire was damaged. He said he would it fix asap. If i should come back again the rim and tire would be fixed. Dealership and I had some phone conversation and tried to work a deal out. They dropped the the price from $38,998 to $34,998 on January 05,2015 via internet and Autotrader. I tried to contact them ( Phone messages, internet messages) from 6am to almost 3pm, before a email came back that that price was a mistake and the actual new price was $36,498.... They would not honor the advertised price. By phone we agreed to a trade in value for my trade and the price to the Audi A3 ($36,498). Told them I would be there Wednesday Jan. 07,2015 at 6pm Got there Wednesday....was told I could not take delivery of vehicle that night. Left rim and tire was not fixed. Was told I had to wait until Saturday for delivery, because that was the earliest they could get the rim fixed. ( remind you that I told them almost 2 weeks early the rim and tired needed repair) Sighed all paperwork Wednesday and told them not to include the $35.00 vehicle inspection sticker. Called Thursday to check on progress, no answer several times....Left numerous voice mails. Called Friday morning.... Finally got a return call mid afternoon from Jay, "I will look into how things are going" Calls back an hour later tells me the tire needs replacement, so I cannot have delivery on Saturday. I will have to wait to at least Tuesday. I tell Jay to make this work for Saturday or I will void the whole deal. Jay calls back twenty minutes later and states ""There is nothing the dealership can do, I will have to take delivery Tuesday "" I tell Jay " Void the whole deal, If I cannot have the car on Saturday with the repairs made, then keep it" Jay replies, " OK that's fine, have a good day" and hangs the phone up. I was floored that he was that willing to lose a sale like that, with all paperwork and bank approval set and done. Deal was sigh and sealed. Had to call the general manager and explain my whole situation to him. He was not a very happy person. He made things right as best as he could. he had all four wheels and tires replaced with a another vehicle so I would come up Saturday and take delivery. They put the $35 inspection sticker into my deal. I asked for a refund check. I was told I have to send proof to them that I had the sticker put on. Are you kidding me...I have to prove to them I had the vehicle inspected...No way. This is a scam on their part. They charge everybody a $35 inspection fee. If you do not have them get the sticker for you and you do yourself like I did, because I live an hour and half away. They are hoping you will forget or not remember they put it in the paperwork for the refund of the $35.00. Think about this 1000 people never get their sticker from Herb Chamber, but go to their mechanic and have one put on and pay out of their pocket and never request their $35.00 back from Herb Chambers. 1000 vehicles sold X $35.00 = $35,000 2000 vehicles sold X $35.00 = $70,000 All profit to Herb Chambers. If you don't ask for that $35.00 refund they will never ever send it on their own......HUGE SCAM.....BUYER BEWARE I am very unhappy with this dealership and would never buy or recommend this dealership to anyone I know. I went though with my deal because of all the time and effort on my part. I just wanted to finish up here, but I will never buy from Herb Chambers again. I buy a new car every two to three years. I have bought several new cars over the years. This by far has to be the worst experience i have ever had! More

Helpful 16

Report | Print

Audi Burlington Rocks! I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer to my home but I was dissatisfied. So after reading some reviews online, I decided to take a chance at this Herb Chambers Audi Dealership in Burlington. I'm so glad I did. From the moment I walked into the Showroom, Jay greeted me with a smile. He is extremely knowledgeable about all things Audi, as well as friendly and helpful. We made a deal on a fair price pretty quickly--I found Jay and the entire dealership very sincere and not pushy. When I picked up the car, Jay spent some serious time with me going over everything that I needed to know. He and this dealership, have been outstanding in every respect, from start to finish. I LOVE the Q3 and wouldn't think of buying a car from anyone else! Thank you, Jay! More

Helpful 0

Report | Print

Best car buying experience ever. My wife and I walked into this dealership expecting to fight for a deal. Every other place we tried to do business with, did not deal in good fait My wife and I walked into this dealership expecting to fight for a deal. Every other place we tried to do business with, did not deal in good faith.We had signed and then canceled a deal on a new mercedes because the finance manager never sent the paper work to my bank or insurance co. .we walked into Audi of Burlington with low expectations due to our previous situation. With-in a hour all concerns were put to rest,most notably by our sales person Jay Levy and his manager Nick Dota. We made a deal that was extremely comfortable for us. Jay Levy got my wife the exact vehicle she wanted and spent as much time as needed to explain every feature of this vehicle.Thanks, Audi of Burlington for a comfortable and stress free buying experience. I would highly recommend Jay Levy and Audi of Burlington if you are considering an Audi. John and Susan Flanagan. More

Helpful 0

Report | Print

Great sales person! I have driven BMW's in the past but he convinced me try Audi and I am glad I did. Very smart and very informed! but he convinced me try Audi and I am glad I did. Very smart and very informed! More

Helpful 1

Report | Print

Our experience was fantastic! Jay was very friendly and eager to make me leave with a smile on my face and the car I wanted. This is our second purchase with herb chambers, and I don't think I'd go anywher eager to make me leave with a smile on my face and the car I wanted. This is our second purchase with herb chambers, and I don't think I'd go anywhere else! Thank you jay! You made a very happy ending to a really lousy day! More

Helpful 0

Report | Print

From the get-go our encounter with Jay Levy was tops. He was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and str was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and straightforwardness allowed for a real feeling of doing good business. Having gone on line prior to our visit, we knew exactly what we wanted: the only Miata on the lot. To our relief, Jay alerted us right off that there would be no negotiating given the very fair asking price that we also noted--that also meant faster service. He knew the company's procedures which made for a smooth transaction. If there were a model salesman, it would be Jay Levy. What more could one ask for than friendliness, integrity, and knowledge combined? We are looking forward to receiving the second electronic key and owner's manual, as promised. We would definitely recommend both Audi Burlington and Jay Levy to anyone looking to purchase a car. Thank you. More

Helpful 0

Report | Print

Jay, was a very informative, professional, patient and friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. More

Helpful 0

Report | Print