Jay Rosen | Page 26

ignition replacement 11/06/15 . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck drive . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck driver, Volvo staff and mechanics. John Sullivan Longmeadow MA More

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Excellent Service I brought my Volvo XC60 into Prestige to get some body work done. Jay Rosen was extremely helpful from start to finish. The repair work was outstan I brought my Volvo XC60 into Prestige to get some body work done. Jay Rosen was extremely helpful from start to finish. The repair work was outstanding. More

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For Jay alone it's worthwhile buying at Prestige Jay Rosen is a gem of a Service Manager and I have yet to find anyone better in the role. Jay is first class to deal with and make servicing so easy. Jay Rosen is a gem of a Service Manager and I have yet to find anyone better in the role. Jay is first class to deal with and make servicing so easy. One of the best out there I assure you! More

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We love our new Volvo XC90! We went into Prestige Volvo looking to buy the all new 2016 Volvo XC90. We did our research and homework ahead of time and found the exact vehicle we We went into Prestige Volvo looking to buy the all new 2016 Volvo XC90. We did our research and homework ahead of time and found the exact vehicle we were looking for was located at the Prestige Volvo dealership so we headed over. When we arrived, we were promptly greeted by friendly staff and introduced to Ron Landstrom, who would be our salesman. From the very beginning, he was honest and patient with us and did not resemble at all, the stereotypical "car salesman". He took us over to view the vehicle we were interested in and then answered all of our questions and concerns while we sat down to crunch numbers. In the meantime, my husband and I were drooling over the beautiful fully loaded model in the showroom. We ended up falling in love with that one instead and made a deal. Ron was an absolute pleasure to work with and I would definitely recommend him and the entire Prestige Volvo team. He has since followed up with us numerous times to ensure we are enjoying our new vehicle and to answer any questions we may have. When I took the car in to have accessories installed, he was there to answer my questions and make sure I had a loaner car ready and available. From the moment we went in to the minute we drove off in our new car, we felt very comfortable and in good hands with Ron. Thank you, Ron, and Prestige Volvo, for our beautiful new car. We love it! More

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Sales 2016 XC90 & Service Deborah Amster helped me purchase a new 2016 XC90. Inventory was low on the new model and she searched to find the right car for me in the timeframe I Deborah Amster helped me purchase a new 2016 XC90. Inventory was low on the new model and she searched to find the right car for me in the timeframe I needed to complete the transaction. She was a pleasure to work with. I also had the opportunity to meet with Jay Rosen on a minor service issue. He took the time to explain the unique features of the XC90. In my view this dealership walks the talk of excellent customer service! More

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Sales and Service Purchasing an XC60 at this dealership thru Rich Curto and with the help of PJ Lee was an exceptionally easy and stress free transaction. Since then t Purchasing an XC60 at this dealership thru Rich Curto and with the help of PJ Lee was an exceptionally easy and stress free transaction. Since then the service department has been the best service experience in 55 years. They go all the way to please. Show up and they may fix your car while you wait. Make an appointment and I can get a loaner car. And after they service they wash the car at no charge. You can beat this! More

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It is all about building customer relations - Prestige Volvo Today, my wife went for scheduled maintenance. There were issues that were not addressed to our satisfaction. While we owned our volvo for almost a Today, my wife went for scheduled maintenance. There were issues that were not addressed to our satisfaction. While we owned our volvo for almost a year, Jay and PJ listened to our concerns and resolved the problem. Jay took the time and spent efforts to keep us satisfied. Jay and PJ's actions prove that at Prestige Volvo customer satisfaction really matter. More

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Excellent Service The past two days prestige had my volvo in for some repairs. They are always so professional and courteous. I went on a road test with the service man The past two days prestige had my volvo in for some repairs. They are always so professional and courteous. I went on a road test with the service manager Andy who was so knowledgeable and helpful and I felt very confident leaving my car there and getting it fixed right. I picked it up tonight and it is perfect. They even washed it. The staff goes above and beyond making sure that their customers leave happy. More

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The very best experience in buying a car ever!!!! I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm gl I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm glad to drive a little further to Prestige. I was well worth it. The sales person Tina knew everything about the car from top to bottom. She knew every setting and was so patient with my endless questions. I tried to absorb everything she told me but if I missed something I'm sure she will be willing to go over it again. I got a great price and no pressure at all to buy something extra like my last time with buying at another dealership. The car was ready when promised and the paperwork was quick and I even got a loan below what I was told when I signed the deal. Outstanding customer service ! I can only say they have a customer for life. More

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Service and Sales This dealership goes above and beyond in service and sales! They are the experts in customer service. I won't get any other car because the customer s This dealership goes above and beyond in service and sales! They are the experts in customer service. I won't get any other car because the customer service here can't be beat! More

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