Jay Rosen | Page 5

Excellent service and customer care! Prestige Volvo dealership has been our Go To place for all our car services for past 12 years. Thank you Jason for taking care of our current service Prestige Volvo dealership has been our Go To place for all our car services for past 12 years. Thank you Jason for taking care of our current service appointment. More

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Excellent helpful customer service. Quality professional mechanics who are happy to explain your car repairs. 4 years with Prestige and no complaints. They couldn't be nicer. Quality professional mechanics who are happy to explain your car repairs. 4 years with Prestige and no complaints. They couldn't be nicer. More

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I have been a Volvo owner for over 6 years and I cannot say enough great things about Prestige Volvo. This dealership, led by Matt Haiken, cares about its clients and makes sure this relationship does not say enough great things about Prestige Volvo. This dealership, led by Matt Haiken, cares about its clients and makes sure this relationship does not end with the sale. Jay Rosen, who leads the service team, is fantastic and treats me like family. I can always get my car in right away and service is always impeccable & reliable! Thank you Prestige Volvo! More

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Our check engine light came on during a road trip and we needed an emergency service visit, Service Director Jay Rosen made it happen. Jay made us feel right at home even though we didn’t purchase our car f needed an emergency service visit, Service Director Jay Rosen made it happen. Jay made us feel right at home even though we didn’t purchase our car from Prestige. He really went above an beyond to make the whole process seamless and took it one step further by following up with us after our visit. More

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Prestige Volvo, East Hanover brings unparalleled customer service from start to finish. From signing the lease under Matt Haiken/team to servicing our Volvo XC60 with Jay Rosen/team we couldn't be happier wi service from start to finish. From signing the lease under Matt Haiken/team to servicing our Volvo XC60 with Jay Rosen/team we couldn't be happier with the professionalism and outstanding level of service that is unmatched in the market! For our family, Volvo is the unquestionable choice! More

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Had a fantastic experience with Jay Rosen, Service Director of Prestige Volvo in East Hanover NJ. Yesterday morning I had an issue with sensors disabling the car and requiring the car to be immediatel Director of Prestige Volvo in East Hanover NJ. Yesterday morning I had an issue with sensors disabling the car and requiring the car to be immediately pulled off the highway to an access road. I called Prestige and told them where I was and had no idea what to do as the car would not start. Jay Rosen of Prestige talked me through the situation and asked where I was and then surprised me by coming out himself to find me! Jay managed to start the car and I follow him back to the dealer where service was performed. Jay kept me appraised of the service work being performed and today, 24 hours after the incident, the car has been serviced, all issues resolved. Jay himself came out to meet me to explain the issue and to bring the car around for me to pick up. Outstanding service! Thank you Prestige Volvo...thank you Jay Rosen! More

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My 2021 XC60 was in a horrendous accident. Tractor trail hit me sent me into a guard rail. Volvos are amazing, I walked away totally not injured. The car had $25,000 in damages. The servic Tractor trail hit me sent me into a guard rail. Volvos are amazing, I walked away totally not injured. The car had $25,000 in damages. The service teams leader Jay Rosen lead me thru the process like a pro and Saint. The car is like new now. In the past, I would dread working with an Auto Dealer Sales and Service department. Prestige with people like Ryan in Sales and Jay in service make it an entirely new experience. More

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We just had our windshield replaced at Prestige Volvo and the experience couldn’t have been better. After a rock caused significant damage to our polestar2 windshield on a trip to CT, I called several r and the experience couldn’t have been better. After a rock caused significant damage to our polestar2 windshield on a trip to CT, I called several repair centers and couldn’t find anyone with our windshield in stock. We were looking at close to September for a replacement until I called Prestige Volvo and spoke with Jay Rosen, the Service Director. He asked a few questions (helping me find the information I didn’t know) and then searched the Tri-State area for a replacement. Within a couple days we had an appointment at Prestige Volvo for a replacement. The repair was done on time and professionally - no issues with the windshield since. They even washed the car, charged it, and dropped my husband at a local hotel while it was being repaired. If I hadn’t have been lucky enough to come across Jay, we’d probably eventually have had to get a rental until the car could be repaired. He went out of his way to help us - saving us a significant amount of money, trouble and time. Bottom line - great service center and even better Service Director! Thank you! More

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Excellent service - Very friendly and knowledgeable staff. Vehicle is always returned clean with work performed perfectly. staff. Vehicle is always returned clean with work performed perfectly. More

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Just made another deal with Ronnie Landstrom at Prestige Volvo. He is simply the best.. he’s the only salesman I actually trust and the only one I want to work with. He’s honest, knowledgeable, patient and Volvo. He is simply the best.. he’s the only salesman I actually trust and the only one I want to work with. He’s honest, knowledgeable, patient and professional. Thanks again to Ronnie & the amazing team at Prestige!! More

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