Jayson Newell | Page 2

I have had so many issues with this dealership. They tried to hide issues on a new truck fixed it incorrectly and out of good faith they gave me a free spray in bed liner and when that work was don They tried to hide issues on a new truck fixed it incorrectly and out of good faith they gave me a free spray in bed liner and when that work was done they "didnt know where my truck was", didnt communicate timelines, and scratched my bumper to the point of it being replaced. This scratch was found by me after they completed a "full detail on the truck" which obviously didnt actually get detailed because the scratches would have been found. This truck has been to the body shop 2x all because of poor work from the dealer. Ultimately, the sales manager Justin and the General manager Jayson stepped in and made sure the there were no further issues. Justin and Jayson were a great help and saved the sale. More

by rt2063 Verified Customer Verified Customer

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I don’t have a lot of faith in the service department anymore. I have owned six Ford escapes in the last 20 years And I know when the vehicle is not running right, And I don’t appreciate trying to be con anymore. I have owned six Ford escapes in the last 20 years And I know when the vehicle is not running right, And I don’t appreciate trying to be convinced otherwise More

by ANTONORI2002 Verified Customer Verified Customer

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I received amazing service ,my car runs greatly appreciated how kind I was treated and how fast the re call work was done.i thank all those who helped me !! appreciated how kind I was treated and how fast the re call work was done.i thank all those who helped me !! More

by beverlyuptonkhan Verified Customer Verified Customer

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Bought a truck from these guys, brand new, three weeks later the AC compressor goes. I called to have them look at immediately, and they told me I’d be 3 week to even look at. Called my sales rep, he was later the AC compressor goes. I called to have them look at immediately, and they told me I’d be 3 week to even look at. Called my sales rep, he was an able to get me in quicker based on the circumstances. None the less, it took the 8 weeks later, 3 separate visits, some “delayed” parts, and finally fixed it after an initial failed attempt. Not sure if they even tested it the first time. Either way, we were treated incredibly rudely and with an “I don’t give a ****” attitude by the service team. The sales rep was a good dude though. More

by jim@solar-environment.com Verified Customer Verified Customer

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Nate and the team at DePaula got me a great price on a new vehicle and into it in less than 24 hrs. new vehicle and into it in less than 24 hrs. More

by samanthabrownn522 Verified Customer Verified Customer

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As usual, great service and fast! Never a problem and easy booking dates to work on. Never a problem and easy booking dates to work on. More

by mdimfeld22870 Verified Customer Verified Customer

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Extremely professional and very efficient. The dealership was very inviting, the sales people communicated in a very professional manor and they respected my time and worked very hard to help The dealership was very inviting, the sales people communicated in a very professional manor and they respected my time and worked very hard to help me come to a quick decision with a very good deal. More

by JAMBROSE2 Verified Customer Verified Customer

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Courteous very knowledgeable in the industry. Every question I had was answered correctly was not there a long time was a very easy comfortable process and I liked it and I would recommend them. Every question I had was answered correctly was not there a long time was a very easy comfortable process and I liked it and I would recommend them. They have a lot of nice vehicles on the lot. They’re pretty good people. They’re not out just to rip your pockets off and get you on your way More

by sheehan1584 Verified Customer Verified Customer

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Very easy to work with and made the transaction extremely fast and smooth. No problems at all. fast and smooth. No problems at all. More

by chughes8 Verified Customer Verified Customer

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Always professional and communicate expected time of completion. Once completed Lenny discussed the service and their findings! completion. Once completed Lenny discussed the service and their findings! More

by RedSox2015 Verified Customer Verified Customer

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