"Service & sales"
People here are all helpful and informative, at all levels. Tom Owens, Marty Israel, Orlando Camacho, and Jean Jacques made this a five star experience.
"Great Staff "
My husband and I stopped by last week to “look at” a Sonata... long story short, we ended up leaving with one. We are really happy with the car so far but we wanted to say THANK YOU to our salesman Jean J. He was so patience and easy to work with. The staff in general was great...Omar was super sweet when we were going over final paperwork and Malik was able to get us a great deal. Thank you to the entire team!
"Saleman and service "
I love my salesman he did a wonderful job
The best experience I had in buying a new card
Service manager and finance manager where wonderful in my process I will high recommend this Hyundi dealership
"New car purchase / Trade in"
The guys at Rick Case were very helpful in getting me into a new car and addressing all my needs. I would definitely go back.
"When you can find someone to assist you all is good."
Lack of a greeter almost made me leave. When entering the dealership I expected to be approached by several salespeople offering their assistance. I was extremely disappointed when that did not happen. I literally walked around looking at the showroom cars without anyone offering assistance. I then walked out a side door and looked at a few cars. In frustration I walked to my car planning to go to another dearlership for my purchase but sat in my car for several minutes before going back into the dealership and ASKING at the desk for assistance. Jean Jaques appraoched, introduced himself and politely offered his assistance. He was quite knowledgeable about the Elentra that I was interested in. I purchased a car from this location many years ago and suggested then that they should have a greeter, I still believe they need one. I feel that I paid a fair price and received a fair price for my trade-in.
"TIME WELL SPENT"
WENT TO LEASE A CAR AND GOT WHAT I WANTED IN A TIMELY MANNER. THE STAFF WAS PROFESSIONAL AND FRIENDLY. WHAT MORE COULD ONE ASK FOR?
Probably the best dealership I have ever worked with. The salesman knew what I wanted and bent over backwards to accommodate me. I am completely satisfied.
- Janelle H.
Upon entering the dealership lot, I was greeted with a smile and impeccable hospitality. I was told that I would not leave that day without keys for a new car, and while I was adamant that I was there for viewing purposes only, I did end up receiving an offer I could not turn down and as promised I left with a brand new vehicle that day. The employees here did everything they could to ensure I got the best offer and deal possible. I was able to upgrade from my initial decision of a 2013 used car to a 2017 brand new vehicle for a minuscule increase in my monthly payment. The benefits I received are also something to rave about. I have recommended this dealership to a number of people I have encountered so far, solely on their service and atmosphere, then the deals they provide are just an added bonus!
To all at rick case Hyundai. Thank you for the great service you provided to me and my family . Definitely will be coming back for another vehicle thru you guys
"Great overall service!"
Jean was very professional and patient with me. He was also very willing to help with everything I needed even though I gave him a hard time.