Jean Louis | Page 18

Excellent customer service from everyone from Acura of Pembroke Pines. Special shoutout to service advisor Emilio G., Thank you ! Pembroke Pines. Special shoutout to service advisor Emilio G., Thank you ! More

by CARL_FL Verified Customer Verified Customer

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THIS IS FAR AND AWAY THE BEST DEALERSHIP I'VE EVER HAD TO DO BUSINESS WITH. i WILL ALWAYS BUY ACURAS AND ALWAY BUY FROM THIS DEALERSHIP AND FROM MIKE DUGGAN ALONE. MY SERVICE REP WILL ALWAYS BE JEAN LOUIS. DO BUSINESS WITH. i WILL ALWAYS BUY ACURAS AND ALWAY BUY FROM THIS DEALERSHIP AND FROM MIKE DUGGAN ALONE. MY SERVICE REP WILL ALWAYS BE JEAN LOUIS. THE VERY BEST TEAM ON PLANET EARTH. THANK YOU FOR BEING A GREAT DEALERSHIP. More

by ROD28 Verified Customer Verified Customer

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My service advisor was excellent(Jean Louis), when I picked up my car paid and checked that everything was checked as green on the work order then when I went to start my car it did not start, a battery picked up my car paid and checked that everything was checked as green on the work order then when I went to start my car it did not start, a battery was replaced,, my doubt is why was the battery checked green when is was bad, unacceptable! More

by VOLKY.1971 Verified Customer Verified Customer

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Absolutely Great and amazing personable and respectful quality staff always putting the customer first. Safety is paramount. quality staff always putting the customer first. Safety is paramount. More

by tylerbestrobert9 Verified Customer Verified Customer

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Always take care and very efficient on top of all my questions need answered they are great questions need answered they are great More

by OMT6764 Verified Customer Verified Customer

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Great Service,Friendly staff and environment,got back the vehicle the same day, thanks to the service team. Special thanks to the Service Advisor Mr Jean Louis. vehicle the same day, thanks to the service team. Special thanks to the Service Advisor Mr Jean Louis. More

by cherryhugh Verified Customer Verified Customer

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Service center is run very professionally and the service consultants are very friendly and helpful. They keep you informed on the status of your car and answer all your questions. consultants are very friendly and helpful. They keep you informed on the status of your car and answer all your questions. More

by jdlippman Verified Customer Verified Customer

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I really appreciate the courtesy of my service advisor. Took the time to explain the service to me before and after. Took the time to explain the service to me before and after. More

by reinteuro Verified Customer Verified Customer

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Acura of Pembroke Pines has excellent customer service. The service met my expectations in a timely manner. The service met my expectations in a timely manner. More

by dankatie Verified Customer Verified Customer

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I'm very unhappy about this service. I went in because my Ac was blowing hot air. I had a diagnosis at the dealer and was told that I need new motor cooling and Fan cooling..I spent $ 1 I went in because my Ac was blowing hot air. I had a diagnosis at the dealer and was told that I need new motor cooling and Fan cooling..I spent $ 1,175.27 for the job and the problem is only partially solved. One of the front vents is blowing COOL and not COLD air. I took the car back on Monday. I'm still having that problem., my adviser did witness that It is unfair to spend over $1000 on AC system and yet Acura service Dept can't solve the problem efficiently. I have driven only Acura since 2003, this is my 3rd MDX. If I'm not happy with service Dept, this may be my last one. Thank you for letting me voice my concern. More

by DOC.LUBIN Verified Customer Verified Customer

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