Jean Martin
Jean Martin at Sport Subaru

Jean Martin

Service Advisor

Sport Subaru

1800 North John Young Pkwy
Orlando, FL 32804

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5.0
151 Reviews

Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.

5.0

151 Reviews

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151 Reviews of Jean Martin

April 22, 2026

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Marcos and team were an absolute pleasure during this process. Very professional but very genuine as well. The extremely thoughtful video was above and beyond. More

by ckisgolfing
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Gomez

Apr 22, 2026

Sport Subaru responded

We’re delighted that Marcos and our team provided genuine and professional support during your new Subaru Ascent purchase. Knowing the video went above and beyond makes us proud. We look forward to assisting you again.

April 17, 2026

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The experience from the time we walked in was fantastic. We had an existing conversation going with Jean regarding our old Subaru and decided it was time for a new vehicle. Juan and everyone else involv More

by Chris Gates
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 18, 2026

Sport Subaru responded

Thank you for sharing your experience leasing the new Subaru Forester. Jean, Juan and our team are glad to have answered your questions promptly and kept everything smooth and friendly. Enjoy your Forester and safe travels!

April 11, 2026

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Robert was kind and respectful and welcoming and was a pleasure to deal with I would gladly recommend him to others More

by Treysineway
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Recommend Dealer
Yes
Apr 11, 2026

Sport Subaru responded

Thank you for sharing your experience with Robert. We’re glad he provided a respectful and welcoming process during your purchase of a new Subaru Crosstrek. Your recommendation is appreciated, and we look forward to assisting you again.

April 11, 2026

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We’ve purchased 5 cars from Robert, and funny enough, was his first sale at Sport Subaru. He took such good care of us over the years we've come to consider him family and is our first call when looking for More

by A2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 11, 2026

Sport Subaru responded

It’s great to hear that Robert’s first sale led to five Subaru purchases and that he’s become like family. Thank you for your continued trust, and we’re always here when you’re ready for your next Subaru.

March 28, 2026

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There’s a reason why this is my third Subaru Outback Touring XT, it’s because the vehicle fits my needs and is at the top of the list of safest vehicles on the road, add to that a very professional deal More

by OB1toyoda
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 28, 2026

Sport Subaru responded

Thank you for returning for your third Subaru Outback Touring XT. It’s wonderful to hear the vehicle’s safety and comfort align with what you value and that our clean, relaxing space made you feel at ease. Marcos is thrilled to have guided you through a seamless experience, and we look forward to welcoming you back soon.

March 09, 2026

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JEAN MARTIN provided excellent customer service. She is so nice. She had our Subaru Outback maintenance service done very quickly She also advised us on what they needed to check out in more detail More

by Steve, Judy, & Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Sport Subaru responded

It’s wonderful to hear Jean provided such prompt and helpful care for your Subaru Outback. We appreciate you noting the warranty guidance and your recommendation. We look forward to assisting your family at your next visit.

March 03, 2026

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Employee Rating

James Menzie, my sales rep, was exceptional. No pressure, just honest observations and opinions. The process was not rushed. Car was ready with all accessories. The rest of staff was great, a More

by eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Menzies , Roman Savostin

Mar 04, 2026

Sport Subaru responded

Thanks for the 5-star rating. It’s great James took a no-pressure approach and that your Subaru arrived fully equipped. We’re glad our team made this your best care experience in years.

February 19, 2026

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Always pleasant, gives drinks snack while waiting. ,wash your cat every time in for service. More

by Nitonewit68
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Menzies

Feb 19, 2026

Sport Subaru responded

What a joy to hear the snacks and drinks added to your comfort during visits. We’re glad the refreshments and care made each appointment enjoyable. Thanks for your five-star review and for trusting us with your Subaru Outback.

February 08, 2026

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The staff was friendly, informative, and really listened to what we were looking for. Avi, was our sales person and we can’t say enough good things about him! Relational, intentional, focused on helping us More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarred Duncan, Fidel Miranda, Avi Ramlochan , Roman- finance

Feb 08, 2026

Sport Subaru responded

It’s fantastic to know our team listened carefully and guided you through every step. Avi and our colleagues across finance, management, and service are delighted you found the perfect Crosstrek. Congratulations on your new Subaru and thank you for sharing your experience!

January 27, 2026

Dealership Rating
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Best car shopping experience. No pressure and great staff and facilities. Did almost everything online and went to dealership to pick up the car. Every question asked was answe More

by esteele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2026

Sport Subaru responded

Thank you so much for choosing Sport Subaru! Please let us know if we can be of any more assistance.

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