Jeff Arthur | Page 13

Stress FREE Experience! Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a chall Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a challenge until I found Lakeland Volkswagen. This is now my 3rd purchase with them. More

by karynanjali Verified Customer Verified Customer

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Best New Car Experience Ever! I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas! More

by Ceickenberg Verified Customer Verified Customer

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Great experience After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any p After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any pressure. The customer service was excellent and we were in and out very quickly. Thank you for all of your help — we love our new vehicle! More

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Love our Beetle Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disapp Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disappointed with how hard gap insurance was pushed by our finance guy, was brought up two times after I declined and questioned that since I was in accounting myself didn’t I know what a bad decision I was making. Kinda ruined the very pleasant experience I was having with the dealership. I understand gap insurance is important but my decision shouldn’t be questioned multiple times, there are other options without pursuing insurance through the financing department. More

by BSBLACKSTONE Verified Customer Verified Customer

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Good experience The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact t The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact that the rest of the deal was relatively painless was a bonus. More

by G8RFORESTER Verified Customer Verified Customer

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Fair and friendly This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our pur This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our purchase More

by LUTTERMOSER96 Verified Customer Verified Customer

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car purchase we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our wa we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!! More

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Happy customers Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was not pushy - we liked that. We paused for lunch and called Jeff after that we wanted to purchase the SEL Tiguan. The othe Jeff in finance was also a great guy. After checking our credit he came back to us and explained the deal clearly. We have always been a VW family from our ‘u2 Beetle to Golf, Passat, Tiguan, Routan and now another new Tiguan. We plan to buy the Atlas in the coming months and we will surely look for Jeff Havard - great guy and pleasure to do business with. An honest guy who wants his customers to walk out with a smile. Thanks Jeff and Lakeland VW. More

by Recto Verified Customer Verified Customer

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Won't be back Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drov Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drove 60 miles for terrible service. . More

by Chevy10 Vw 2 Verified Customer Verified Customer

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Great dealers, great price. I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Da I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Dave! More

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