Jeff Bock

Everything was excellent except for the gentleman who appraised my car and questioned my credit rating; his demeanor made me feel very nervous and I certainly hope he knows his craft. Just because I a appraised my car and questioned my credit rating; his demeanor made me feel very nervous and I certainly hope he knows his craft. Just because I am a widow, a grandmother of three, a mother and mother-in-law, a longtime Chicago professional musician who has and is performing regularly in Naperville and all of Chicago. I know about cars and car dealerships. My late husband (before we met) was a pit crew mechanic for race car drivers. Need I say more. Only one of your employees made me feel sad. Jeff was amazing and I can’t find words enough good adjectives to describe his patience and kindness. My brother (Viet-nam) vet and his wife are still driving their Toyota truck! They’ve owned it for over 20 years!! Thank you, Toyota of Naperville. I don’t know if another Toyota appraiser would have made a different appraisal at a different Toyota dealership? Kindly, Elizabeth Mazur-Johnson More

Report | Print

Jeff was very helpful, knowledgeable and accommodating. He was great to work with every step of the way, along with the other staff. I had 3 visits to Naperville, and each visit I was greeted with a smile. He was great to work with every step of the way, along with the other staff. I had 3 visits to Naperville, and each visit I was greeted with a smile. My dad and sister came with one visit and he was very friendly with them. He made me feel confident with my purchase. I would recommend Jeff for other family and friends who are looking for a new or used Car More

Report | Print

I was treated with courtesy by everyone I worked with Jeff B, Zeke and Mike; they were clear in their communication and provided me with all the information I needed to make a great decision. I would hi Jeff B, Zeke and Mike; they were clear in their communication and provided me with all the information I needed to make a great decision. I would highly recommend Jeff; I was offered a very fair price! Thank you Jeff !! Michelle More

Report | Print

Nathan was outstanding to work with. He knew every detail about the models I was interested in and helped me find the right fit without any pressure. He also helped sort lease vs buy opt He knew every detail about the models I was interested in and helped me find the right fit without any pressure. He also helped sort lease vs buy options quickly and accurately. Once I was ready to leave, he spent time with me getting all the options set up including the app. Overall, he made the car-buying process smooth, quick, and enjoyable ... one of the best experiences I’ve had at a dealership. More

Report | Print

Excellent sales experience with Jeff Bock. Highly knowledgeable and responsive to our needs. Found what we needed and closed in one business day. Highly knowledgeable and responsive to our needs. Found what we needed and closed in one business day. More

Report | Print

Naperville Toyota is excellent. I dealth with Nathan and can not imagine a better experience. I purchased a used car and there was a minor problem with it. I pointed it out a I dealth with Nathan and can not imagine a better experience. I purchased a used car and there was a minor problem with it. I pointed it out and immediately was told We will take care of it. And they did, completely without any hassle. I have purchased around 30 cars so far and my experience is the best ever. That says something for sure. The document signing went quickly. I will say I have never gone from contract to out the door so quickly. The staff respects the buyer's time. Nathan and Naperville Toyota is where I will shop and recommend friends and family to. More

Report | Print

Ron was amazing to work with. I would recommend him to anyone because he made the experience fun and still provided everything I needed. I would recommend him to anyone because he made the experience fun and still provided everything I needed. More

Report | Print

My experience at this dealership has been the best by far! First, I called to confirm the vehicle I wanted to look at was still available since I’d be driving 1.5 hours to see it. It was and as soon as I far! First, I called to confirm the vehicle I wanted to look at was still available since I’d be driving 1.5 hours to see it. It was and as soon as I arrived I was greeted immediately and then they got the vehicle ready for a test drive. I ended up purchasing it that day. Everyone was super friendly and accommodating and went above and beyond to make sure it was the best experience. Excellent people, excellent dealership. More

Report | Print

Excellent customer service. Me. Javier went above and beyond to help me with the deal. Me. Javier went above and beyond to help me with the deal. More

Report | Print

They were all very helpful specially Caleb Scott. Transaction was very smooth and easy.I recommend friends and families to this dealership from Toyota of Naperville. Transaction was very smooth and easy.I recommend friends and families to this dealership from Toyota of Naperville. More

Report | Print