Nathan Gonzalez

I have purchased many cars over the years but never have received the professional and pleasant experience I received from the staff, and specifically Thomas Clancy, at Toyota of Naperville. At no time did received the professional and pleasant experience I received from the staff, and specifically Thomas Clancy, at Toyota of Naperville. At no time did I ever feel pressured into making a purchase. Thomas answered all of my questions and even a couple I didn't think of. He wants to make sure I am comfortable with my purchase process and happy as a customer. I highly recommend all of the staff at Toyota of Naperville, and specifically Thomas Clancy for your car purchases. More

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Provided great service in a timely manner. Informative, but not too wordy. Easy to reach and resolve issues whenever any arise. Informative, but not too wordy. Easy to reach and resolve issues whenever any arise. More

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Great sales person inHarvey never pressured us and the staff was great. Nathan in finance and Geoff were very helpful and made things easy. Great dealership staff was great. Nathan in finance and Geoff were very helpful and made things easy. Great dealership More

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We had a great experience at Toyota Naperville. Our sales associate Jeff Bock was very accommodating, informative and helpful. There was no hard sell practiced and he was sensitive to our time si Our sales associate Jeff Bock was very accommodating, informative and helpful. There was no hard sell practiced and he was sensitive to our time situation during our initial visit. We bought what appears to be a great, ‘Gold Certified’ used car. More

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It’s friendly , efficient and well run and Edgar Ryane, and Nathan, are a pleasure to work with , thank you and Nathan, are a pleasure to work with , thank you More

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Wife and I had a great experience with Toyota Naperville. This was our first purchase together from a Toyota dealership and we're very impressed. Harvey was incredibly patient and happy to answer our questio This was our first purchase together from a Toyota dealership and we're very impressed. Harvey was incredibly patient and happy to answer our questions. The test track was a neat way to test drive our RAV4 and allowed us to focus on the vehicle itself instead of dealing with general public drivers all around. We test drove two vehicles and the total process took around 4 hours. Additional services and warranties were offered to us but we did not feel pushed to agree to any of them. We felt in control of our decision making process and are very happy. More

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I am so thankful that during a stressful unexpected loss of my family vehicle, Kyle Lackner was able to help me out and bring my stress levels down to get me back on the road in an amazing vehicle that I am of my family vehicle, Kyle Lackner was able to help me out and bring my stress levels down to get me back on the road in an amazing vehicle that I am so happy with. He’s fantastic! More

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-I was truly impressed by the way everyone treated me during the process of purchasing a new Highlander. Very nice people at Toyota. -I was also amazed by how simple the final sales agreement was writt during the process of purchasing a new Highlander. Very nice people at Toyota. -I was also amazed by how simple the final sales agreement was written. Every charge was easy to follow and there were no "thrown in" hidden fees. Thank you to everyone! More

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Found a car online but had to drive quite a distance. The sales manager agreed to hold with a deposit. I was slightly disappointed to hear he was off work upon arrival. He failed to mention that after as The sales manager agreed to hold with a deposit. I was slightly disappointed to hear he was off work upon arrival. He failed to mention that after asking when I would be coming the day prior. Turned out to be a blessing Nadeem Mirza was whom greeted and helped finalize the deal. He was very thorough & went over all the options on the car. He also assisted me in setting up the programs. I honestly don’t think that would have been the case if we had the sales manager. Point being he couldn’t even mention he wouldn’t be working & that I would still be taken care of. The finance guy was really nice but I waited almost 2 hours to pay for the car. Not completely his fault apparently they usually have 6 on staff but it was only him until after 1:00. I was going to wire money but made sure I had cash because the sales manager said wire transfers can take 2 hours or many more. So I figured having cash would expedite that. Not so much. Next day realized I wasn’t given a paid in full receipt nor did I get an owners manual with the car. Called the next morning and was promptly emailed the bill of sale & receipt showing cash was paid for car along with cc payment. Said they would be mailing me the owners manual. So I guess we will see if it shows up. Overall I like the car and was fairly easy smooth process. More

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Harvy was amazing! He took a lot of time going over every detail of my new car. He was extremely thorough. It was a very good experience! He took a lot of time going over every detail of my new car. He was extremely thorough. It was a very good experience! More

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