Jeff Caldwell | Page 3

Super great place, Ty and Jeff helped us out and couldn’t have made the process any easier and smooth for us. have made the process any easier and smooth for us. More

by gwoken Verified Customer Verified Customer

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They were fantastic and so helpful! Great experience buying my car! I will definitely e going to them for all my service needs! Great experience buying my car! I will definitely e going to them for all my service needs! More

by Cmbyrne21 Verified Customer Verified Customer

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Amare was a very accommodating salesman. The Highland model we wanted became available as he promised. He said, “we’ll make it happen,” and we picked up our new vehicle this weekend. He k The Highland model we wanted became available as he promised. He said, “we’ll make it happen,” and we picked up our new vehicle this weekend. He kept us updated often on the estimated date of arrival. He answered all of our questions. We highly recommend Amare as your next salesman. More

by rrc0520 Verified Customer Verified Customer

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I visited this dealership on Saturday, 11/1 curious to test drive a new Tacoma. I had a very reliable car, but was interested in what the Tacoma had to offer. The sales rep, Quincy was great. He was ve test drive a new Tacoma. I had a very reliable car, but was interested in what the Tacoma had to offer. The sales rep, Quincy was great. He was very easy to deal with, answered all my questions and ultimately saved the sale. It was when he pulled the sales "manager" Jeff into the equation that things took a turn for the worse. The definition of a negotiation is a conversation between two parties to achieve a mutually beneficial outcome. Every offer I made to Jeff was met with "No" and absolutely no counter offer. He made it seem like he was doing me a favor when again, I didn't even need the truck. He went so far as to tell me he wasn't going to make money, but we never moved on the sales price. Not wanting to be in his presence anymore, I said, "I have to think about it." He said, "OK" and then left. When Quincy came back I said, 'That guy just lost your sale" to which Jeff uttered "I didn't lose xxxx." Luckily, Quincy calmed me down and pulled in Jeff's boss to have a reasonable conversation. We had a good, respectful negotiation and agreed on terms. I'm sure in the end, Jeff doesn't think about it at all and I'm sure many other customers buckle under his pressure. I would gladly recommend Byers as long as Jeff is out of the equation. More

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Quincy our sales representative was awesome. He was not pushy, extremely patient and really listened to our needs and wants in an SUV. Byers Toyota Delaware Ohio was our first stop to test driv He was not pushy, extremely patient and really listened to our needs and wants in an SUV. Byers Toyota Delaware Ohio was our first stop to test drive a RAV 4. We then went on to test drive both a Honda CRV and Mazda CX-50 at their respective dealerships. After this time Quincy reached out to us letting us know that they had some new arrivals he thought we might be interested in. We returned to test drive a Toyota Corolla Cross and a RAV 4 XLE Premium. We liked them both but decided on the Rav 4. The drive the roominess and color we were sold. From the sales representative to the sales manger and even the finance manager everyone was nice and courteous. Would recommend Byers Toyota to any one looking for a pleasant car buying experience. More

by rkmeiser Verified Customer Verified Customer

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Fantastic customer service! Best experience buying a vehicle! “No pressure” salespeople, definitely a customer for life! Best experience buying a vehicle! “No pressure” salespeople, definitely a customer for life! More

by jessibrewer1821 Verified Customer Verified Customer

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Very professional! Willing to show many types of cars and options. No high pressure. Gave to Me to decide what you wanted to do. Flexible on pickup Willing to show many types of cars and options. No high pressure. Gave to Me to decide what you wanted to do. Flexible on pickup More

by rjdsuzie Verified Customer Verified Customer

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Kyle was in touch every step of the way. . he was great to work with. . he was great to work with. More

by tubbys23 Verified Customer Verified Customer

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Shayne. Your team with the new integration of technology are the best of the best! Love the speed of service. Thank you for everything! Your team with the new integration of technology are the best of the best! Love the speed of service. Thank you for everything! More

by rrhite2 Verified Customer Verified Customer

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I had a wonderful experience buying my new car. No complaints whatsoever and everything was perfect ! No complaints whatsoever and everything was perfect ! More

by jennajulian3300 Verified Customer Verified Customer

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