Jeff Donovan | Page 2

Paul T is the example of customer service. He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood is a prime example of a top notch dealership and I am very pleased with the service and the support Thank you team Keep punchin! More

by Dini Verified Customer Verified Customer

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I’ve bought several cars through Cadillac Of Norwood and it is because of the friendly and professional staff both in sales and service it is because of the friendly and professional staff both in sales and service More

by johnnyb Verified Customer Verified Customer

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I have nothing to add to my review it is unnecessary to keep repeating the same thing as you keep solliciting keep repeating the same thing as you keep solliciting More

by RMOUCHATI Verified Customer Verified Customer

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Excellent service very impressive waiting area and showroom the staff was very helpful fast service and I didn’t have a scheduled appointment showroom the staff was very helpful fast service and I didn’t have a scheduled appointment More

by Merlinojoseph9 Verified Customer Verified Customer

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Paul and the service staffs Prompt, courteous service exceeded my expectations, I purchased a new Escalade recently and while I was disappointed that a warning prompt required service the team at Cadilla exceeded my expectations, I purchased a new Escalade recently and while I was disappointed that a warning prompt required service the team at Cadillac Norwood address all my issues. More

by PRAPPOLI Verified Customer Verified Customer

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Car not washed or vacuum. Not told or asked if I wanted this service. Had plenty of time to let me know Not told or asked if I wanted this service. Had plenty of time to let me know More

by CHARLEYBUNS Verified Customer Verified Customer

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I brought my car in for service for two reasons. First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour o First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour or so, I was given a full detailed report as to what was happening and what was needed to fix it. I was told another 2 hours or so to fix it. I asked to be taken to a local restaurant so I could have a late lunch, and I was accommodated both coming and going. Who does that anymore? I have dealt with Jeff, George and Paul, so far, on different occasions and have been treated like royalty each time by all of them! Clancy and Joe were my chauffeurs and very professional. Telephone support staff has been kind, courteous and helpful, too. More

by TWARD9 Verified Customer Verified Customer

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Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More

by RDESLONGCHAMPS Verified Customer Verified Customer

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Very high level of customer service, makes owning a Cadillac much easier. Thank you, much appreciated! Cadillac much easier. Thank you, much appreciated! More

by JZINK0 Verified Customer Verified Customer

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Great service team. Great parts team. Always prompt and reliable service. New facility looks great! Great parts team. Always prompt and reliable service. New facility looks great! More

by DOUG Verified Customer Verified Customer

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