Jeff Huang | Page 4

My truck sat there for 5 months and was never repaired. Now my truck is covered in water spots and I'll have to pay a detailed to fix!!!!! Now my truck is covered in water spots and I'll have to pay a detailed to fix!!!!! More

by ANDERSONS005 Verified Customer Verified Customer

Report | Print

Professional service, great customer interaction, well explained mechanical problems and awesome customer transportation… Will continue to use this service. explained mechanical problems and awesome customer transportation… Will continue to use this service. More

Report | Print

Excellent customer service, timely responses, and overall a positive vibe. Very different from a typical "car salesman" vibe, just honest, hard-working people. a positive vibe. Very different from a typical "car salesman" vibe, just honest, hard-working people. More

Report | Print

The service center did a fantastic job and worked through all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go back to them without concern for jobs that are out of my expertise. More

by Codycarter880 Verified Customer Verified Customer

Report | Print

I will member step foot on that lot again. I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT n I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT need a water pump nothing wrong with one that’s in there. A/c cost me about $100.. i was truly trying to be ripped off. I have bought 2 cats from you and serviced my car there for 20+years. The service department is horrible. They don’t return calls or emails. I resorted to call the parts dept and the person who shattered the phone took my number and said he would walk out over? Again NO RESPONSE. I finally sent u husband down to pick up the car and get it out of there. You wont be seeing us again More

by SAI70 Verified Customer Verified Customer

Report | Print

Very honest, informative and cordial! Was quickly told what needed to be done and the approximate time involved. Was quickly told what needed to be done and the approximate time involved. More

Report | Print

Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. Great Techs that are very professional and helpful. More

by Roger R Verified Customer Verified Customer

Report | Print

It tooklonger but they addressed the issue. Car working fine but need to fix one more thing. Car working fine but need to fix one more thing. More

by E_MAUGA_96 Verified Customer Verified Customer

Report | Print

There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More

by MRIVAN1972 Verified Customer Verified Customer

Report | Print

Still waiting for a return call on parts ordered for repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Call repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Called on 4/17 I was told they were overnighted and would receive a call. Still no response! What has happened from 4/7 good service to now? No follow-up. More

by JLSDPECK Verified Customer Verified Customer

Report | Print