Jeff Huang
Jeff Huang at Honolulu Buick GMC
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Jeff Huang | Page 5

Service Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
115 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

6 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

4.4

115 Reviews

Write a Review

115 Reviews of Jeff Huang

April 06, 2023

Dealership Rating
Employee Rating

Dante and Theresa were personable, knowledgeable and forthright throughout our dealings. They made my first time buyer experience extremely gratifying and I highly recommend this location for their outs More

by PHENEXM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Dante Jovenal , Verge

Apr 06, 2023

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 05, 2023

Dealership Rating
Employee Rating

I had an awesome visit. Everyone is very friendly and knowledgeable. They got me in and out with everything I requested and found some other recommendations that needed att More

by customer808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lee, Jenn Turner, Sean Hamic, Dante Jovenal, Nick Nakama, Andrew Morey , Ashley Iwasaki, Irene Nicholson, Colin Viloria

Apr 05, 2023

Honolulu Buick GMC responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 02, 2023

Dealership Rating
Employee Rating

We left our car at the dealership because the convertible top had stopped working and we knew that a replacement part would have to be ordered. A week later I was not able to get through the service dept. li More

by steinhof
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 03, 2023

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 30, 2023

Dealership Rating
Employee Rating

Good job! Only thing is they cannot be reached by phone. Only texting works. My car was done quickly and even washed! More

by ToTo Waterhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo

Mar 31, 2023

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 30, 2023

Dealership Rating
Employee Rating

I don't like how to get apps I couldn't talk to anyone like before and I left a message to book appt no one called me back. Why did it change. Normally I have someone to talk too More

by KDOGNJPUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Honolulu Buick GMC responded

Thank you for providing this feedback. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 24, 2023

Dealership Rating
Employee Rating

The service staff was very friendly and accommodating. I had several of them check on me in the waiting room to see if I needed anything. The actual service on my vehicle was done in a timely manner. I wi More

by TYLER TRANTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irene Nicholson

Mar 27, 2023

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 24, 2023

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Employee Rating

I love the service here . Everyone is so helpful. Good communication, nice waiting atea And the shuttle is so helpful if you have to get to work,while your car is being serv More

by DIANE16MANCINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Mar 27, 2023

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 22, 2023

Dealership Rating
Employee Rating

Irene Nicholson and Jeff Are the only representatives to give customer service. The others need to be trained to give service. More

by CAROLDEAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Mar 25, 2023

Honolulu Buick GMC responded

Carol, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 20, 2023

Dealership Rating
Employee Rating

Need to improve on customer service. Calling customer for an update is a must. Oh and there must be change in answering the phone. It’s so hard to get a hold of a sales representative th More

by kawohi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Mar 21, 2023

Honolulu Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 18, 2023

Dealership Rating
Employee Rating

The Buick gmc dealership near HNL Airport is a mid size dealership and the people working there is very nice and helpful, me as a so to speak lone wolf with not much money and a crapy trade in for a car, t More

by STEGASAUR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

Mar 20, 2023

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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