Jeff Kingsley
Jeff Kingsley at Shottenkirk Chrysler Dodge Jeep Ram Prosper
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Jeff Kingsley | Page 3

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
38 Reviews

Dealership Experience

1 yr, 8 mos

4.9

38 Reviews

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38 Reviews of Jeff Kingsley

March 09, 2024

Dealership Rating
Employee Rating

Great service! Jeff was very patient and made sure my concerns were resolved. I will return again More

by mdefinch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 07, 2024

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Employee Rating

Great service over all. Had my oil changed and tire rotations as well. Also just wanted to check and see numbers if I was to trade my truck, sales rep was very helpful. More

by Edson Hernandez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 08, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Edson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 05, 2024

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Not very prompt with service updates. The parts that were ordered under my name was given to another customer so that pushed my wait time out longer. I had a windshield wiper motor replac More

by larry.tidwell42
Service Price Transparency
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Recommend Dealer
No
Mar 06, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

larry, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

March 02, 2024

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It was easy making the online appointment and as easy dropping our vehicle off at the dealership. They did a great job repairing our Jeep, but weren't kept informed of the status when they needed to keep More

by chipper.mcafee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordyn Runte

Mar 03, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

chipper, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 01, 2024

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Amazing. Great service definitely would recommend. Fast efficient overall just amazing only place I take my jeep More

by mtaylor140
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Recommend Dealer
Yes

Other Employees Tagged: Brice Phillips

Mar 05, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you in again soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

March 01, 2024

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Employee Rating

Jeff was great and got our repair handled. Great experience. Now we know where to go next time problems arise. More

by stframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 25, 2024

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Great service! Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. More

by jasonmatthewwright
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 25, 2024

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Employee Rating

Jeff is great at setting realistic expectations and keeping us informed. He always responds promptly to texts/calls. More

by scott.kufahl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

scott, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 25, 2024

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Employee Rating

Jeff is professional and extremely knowledgable . Able to suggest and fix the issue quick. Highly recommended More

by yvsumanthkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2024

Dealership Rating
Employee Rating

Jeff is truly outstanding! He seems to take good pride in what he does and genuinely cares about the client. He has not only gone above and beyond to make sure I and my car wer More

by mirandabroom27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

miranda, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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